Online training Package ISO/TS 16949

Course T 16: ISO/TS 16949 readiness

ISO/TS 16949 Automotive QMS Readiness

Discover the ISO/TS 16949 specification and

• its content
• its principles
• its requirements
• the stakes

Become familiar with

• process approach
• quality terminology
• continual improvement
• core tools:

• SPC - Statistical Process Control
• APQP - Advanced Product Quality Planning
• CP - Control Plan
• PPAP - Production Part Approval Process
• FMEA - Failure Mode and Effects Analysis
• MSA - Measurement Systems Analysis

• tools for ISO/TS 16949 certification

Content

MCQ (multiple choice questionnaire) Beginning (10 questions)
1 Quality approach
1.1 Background
1.2 Scope
2 Principles and steps
MCQ Quality approach (6 questions)
3 Process approach
3.1 Definitions
3.2 Process
3.2.1 Management process
3.2.2 Realization process
3.2.3 Support process
3.3 Process mapping
3.4 Process approach
MCQ Process approach (7 questions)
4 QMS requirements
4.1 General requirements
4.2 Documentation
MCQ QMS requirements (10 questions)
5 Management responsibility
5.1 Commitments
5.2 Management review
6 Resource management
Case Customer and need
MCQ Management responsibility (10 questions)
7 a Product realization
7.1 Planning
7.2 Customer
7.3 Design and development
Case Task priority
MCQ Planning and design (10 questions)
7 b Purchasing and production
7.4 Purchasing
7.5 Production
7.6 Monitoring and measuring
Case Process stability
MCQ Purchasing and production (9 questions)
8 Measurement, analysis and improvement
8.1 General
8.2 Internal audit
8.3 Nonconforming product
8.4 Analysis of data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Case Nonconformity
MCQ Continual improvement (10 questions)
MCQ End (20 questions)

Annexes to download

• ISO/TS 16949 training module (support)
• ISO/TS 16949 quality manual (template)
• ISO/TS 16949 list of procedures and equivalences (example)
• ISO/TS 16949 management review report (template)
• APQP steps (example)
• PPAP list (example)
• Glossary
• FMEA (template, Excel)
• ISO/TS 16949 process list
• ISO/TS 16949 control plan (template, Excel)
• Index of ISO/TS 16949 terms, clauses, subclauses and keywords

Course T 36: ISO/TS 16949 internal audit

ISO/TS 16949 Quality Management System Internal Audit

Discover the internal audit in a ISO/TS 16949 certified company and

• locate the audit in the quality approach
• identify the stakes
• understand the requirements
• control the tools

Become familiar with

• best practices
• good behaviour
• the terminology
• the questionnaire
• the report

Content

MCQ (Multiple Choice Questionnaire) Beginning (10 questions)
1 Scope
2 Normative references
3 Definitions
4 Principles
MCQ Internal audit (4 questions)
5 Audit programme
5.1 General
5.2 Objectives
5.3 Responsibilities
5.4 Implementation
5.5 Records
5.6 Audit programme review
MCQ Audit programme (7 questions)
6 a Audit preparation
6.1 General
6.2 Initiating
6.2.1 Objectives, scope and criteria
6.2.2 Situations and feasibility
6.2.3 First contact
6.3 Document review
6.4 Preparing the audit
Case Audit readiness
MCQ Audit preparation (9 questions)
6 b Audit realization
6.5 Audit realization
6.5.1 Opening
6.5.2 Audit evidence
6.5.3 Audit conclusions
6.6 Audit report
Case Management review
MCQ Audit realization (8 questions)
7 Auditor competences
7.1 General
7.2 Personal attributes
7.3 Knowledge and skill
7.4 Training
7.5 Auditor evaluation
Case Auditor question
MCQ Auditor competences (8 questions)
MCQ End (20 questions)

Annexes to download

• ISO/TS 16949 internal audit training module (support)
• ISO/TS 16949 QMS internal audit plan (example)
• ISO/TS 16949 process internal audit plan (example)
• ISO/TS 16949 QMS audit questionnaire, 179 questions
• ISO/TS 16949 process audit questionnaire, 84 questions
• ISO/TS 16949 internal audit report (template)
• Glossary
• ISO/TS 16949 index of terms, clauses, subclauses and keywords
• ISO 19011 index of terms, clauses, subclauses and keywords
• Internal audit procedure (example)
• Audit programme (example)
• Scoring method for audit findings