The Ultimate Sales Skills Training Bundle, 11 Courses

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The Sales Skills Bundle Package consists of 11 courses, below is a summary of each course:

Course 1 - Certificate In Body Language Basics Online Course
Reviews

• Understanding Body Language is a Great Advantage
• Communicating with body language
• The power of body language
• Reading body language
• Head position
• Translating gestures into words
• Open vs Closed body language
• Body language mistakes
• Poor posture
• Invading personal space
• Quick movements
• Fidgeting
• Gender differences
• Female Body Language
• Male Body Language
• Nonverbal communication
• The signals you send to others
• What your posture says
• Facial expressions
• Body language in business
• Cultural differences
• Lying and body language
• Forced smiles
• Changes in posture
• Improve your body language
• The power of confidence
• Practice in a mirror
• Be aware of your movements
• Matching your words to your movement
• Actions will trump words
• Involuntary movements

Course 2 -Certificate In Presentation Skills Online Course
Reviews

• Create and Deliver Compelling Presentations
• Creating the program
• Performaing a needs analysis
• Writing the basic outline
• Researching, writing and editing
• Choosing your delivery methods
• Basic & advanced delivery methods
• Verbal Communication skills
• Listening and hearing, they aren't the same thing
• Non-verbal Communication skills
• Body language
• Overcoming nervousness
• Preparing mentally
• Physical relaxation techniques
• Appearing confident in front of the crowd
• Creating fantastic flip charts
• Creating compelling powerpoint presentations
• Wow em with the whiteboard
• Traditional and electronic whiteboards
• Using colors appropriately
• Vibrant videos and amazing audio
• Pumping it up a notch
• Make them laugh a little
• Encouraging discussion
• Dealing with questions

Course 3 - Certificate In Sales Fundamentals Online Course
Reviews

• Learn Key Skills to Achieve Sales Targets
• Understanding the talk
• More Common Sales Approaches
• Glossary of Common Terms
• Identifying the Right Person to Contact
• Research and Planning
• Using the Referral Opening
• Getting prepared to make the call
• Creative openings
• Making your pitch
• Outlining Your Unique Selling Position
• Handling objections
• Common Types of Objections
• Sealing the deal
• Following up
• Setting goals
• Managing your data
• Using a prospect board
• The Importance of Sales Goals
• Setting SMART Goals
• Customer Service Issues
• Choosing a System That Works for You
• The Layout of a Prospect Board

Course 4 - Certificate In Proposal Writing Online Course
Reviews

• Learn how to Structure, Write and Finish a Proposal
• Understanding proposals
• Requests for Proposals
• Beginning the proposal writing process
• A Winning Proposal
• The Proposal-writing Process
• What does the customer want?
• What does your company want?
• Initial data gathering
• What does the customer want?
• What does your company want?
• Preparing an outline
• Finding facts
• The Basic Outline
• Writing skills
• Writing the proposal
• Creating and Sequencing your Table of Contents
• Organising your information
• Identifying Resources
• Write faster – effective writing
• The Appearance – Printing and Publishing
• Proofreading
• Review/Peer Review
• Checking for readability
• Proofreading and editing
• Adding the final touches

Course 5 - Certificate In Negotiation Skills Online Course
Reviews

• Enhance Your Career With Better Negotiation Skills!
• Understanding negotiation
• Types of negotiations
• The three phases
• Skills for successful negotiation
• Getting prepared
• Laying the groundwork
• Creating a negotiation framework
• The negotiation process
• Exchanging information
• Getting off on the right foot
• What to share
• What to keep to yourself
• Bargaining
• What to expect
• Techniques to try
• How to break an impasse
• About mutual gain
• Closing
• Dealing with difficult issues
• Negotiating outside the boardroom
• Negotiating on behalf of someone else

Course 6 - Certificate In Interpersonal Skills Online Course
Reviews

• Learn Powerful Communication Skills!
• Verbal communication skills
• Listening and hearing: they aren't the same thing
• Asking questions
• Communicating with power
• Non-verbal communication skills
• Body language
• The signals you sent to others
• It's not what you say, it's how you say it
• Making small talk and moving beyond
• Moving the conversation along
• Asking for examples
• Using repetition
• Usng summary questions
• Asking for clarity and completeness
• Remembering names
• Influencing skills
• Creating a powerful introduction
• Using Mnemonics
• Uh-oh... I've forgotten your name
• Bringing people to your side
• Sharing your opinion
• Negotiation basics
• Making an impact

Course 7 - Certificate In Organizational Skills Online Course
Reviews

• Achieve Your Goals By Being Organized and Productive
• Remove the clutter
• Just do it
• You dont have to keep everything
• Three boxes: Keep, donate and trash
• A place for everything and everything in it's place
• Prioritize
• Write it down
• Urgent / Important Matrix
• Divide tasks
• 80/20 rule
• Scheduling your time
• Have a master calendar
• Setting deadlines
• Remove or limit the time wasters
• Coping with things outside of your control
• To do lists
• Use a day planner
• Finish what you start
• Focus on the important
• Do quick tasks immediately
• Paper and paperless storage
• Find a system that works for you
• Make it consistent
• Make it time sensitive
• Setting up archives
• Organization in your work area
• Tools to fight procrastination
• Remove distractions
• Give yourself a reward
• Break up large tasks
• Organising your inbox
• Setting delivery rules
• Folder and message hierachy
• Deal with email right away
• Flag and highlight important item
• Avoid the causes of disorganization
• Discipline is the key to staying organized
• Stay within your systems
• Learn to say No
• Have organisiation be part of your life
• Plan for tomorrow, today

Course 8 - Certificate In Business Writing Online Course
Reviews

• Write Effective Emails, Letters, Reports and More
• Basic writing concepts
• Typical business documents
• Spelling and Grammar
• Language and tone
• Clarity
• Conciseness
• Formality
• Constructing sentences
• Parts of a Sentence
• Sentence Length
• Punctuation
• Paragraphs
• Organization and Structure
• Write faster – effective writing
• Templates
• Proofreading
• Review/Peer Review
• Addressing your emails
• Formality
• Attachments
• Forwarding/replying
• Business Letters
• The Basic Structure
• Writing the Letter
• Proposals
• The Basic Outline
• Key information
• Sequence
• Choosing a Format
• Proposal Structure and Content
• Executive Summaries
• Report Structure and format
• Writing meeting agendas

Course 9 - Certificate In Personal Branding Online Course
Reviews

• Managing Your Personal Brand To Help You Achieve Success
• Define your image
• Control your image
• Understand how to sharpen your brand
• Use social media appropriately
• Manage your brand in a crisis
• Develop a professional appearance
• Controlling and developing your image
• Personal and professional influences
• Sharpening your brand
• Have an Objective
• Appearance matters
• Never Burn a Bridge
• Social media
• Blogging
• Networking
• Brand management during a crisis
• Branding personality traits
• Identify Your Unique Values

Course 10 - Certificate In Time Management Online Course
Reviews

• Manage your time to be the highest achiever
• Create SMARTER Goals
• Prioritizing Your Goals
• Visualize your Goals-Visualization
• Setting SMART goals
• Prioritizing your time
• The 80/20 Rule
• Being Assertive...Saying “NO” to Requests you can’t meet.
• Planning wisely
• Using To Do List
• Tackling procrastination
• Why We Procrastinate
• Nine Ways to Overcome Procrastination
• Crisis management
• When Crisis Calls...do you have a Contingency Plan?
• Creating a Plan
• Executing the Plan
• Organizing your workspace
• De-Clutter
• Managing Workflow
• Dealing with E-mail...email etiquette
• Using Calendars
• Delegating made easy
• Setting a ritual
• Metting management
• Alternatives to meetings

Course 11 - Certificate In Overcoming Sales Objections Online Course
Reviews

• Understand Objections and How To Handle Them
• Three main factors
• Skepticism
• Misunderstanding
• Stalling
• Seeing objections as opportunities
• Translating the objection to a question
• Translating the objection to a reason to buy
• Getting to the bottom
• Finding a point of agreement
• Outlining features and benefits
• Identifying your unique selling position
• Agreeing with the objection to make the sale
• Render it inobjectionable
• Have the client answer their own objection
• Deflating objections
• Bring up common objections first
• The inner workings of objections
• Unvoiced objections
• How to dig up the "Real Reason"
• Bringing their objections to light
• The five steps
• Dos and don'ts
• Sealing the deal
• Understanding when it's time to close
• Powerful closing techniques
• The power of reassurance