Understand Customer Needs

Oxford Applied Training - Business Courses

Training

Inhouse

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Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Strengthen your understanding of your customers’ needs and what you can do to meet them. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course


This individual module belongs to the following bundle: Managing for Success. That is why this course can be taught as an individual module or as part of a bundle.

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Course programme

In order for you to do your job well, you must be able to meet your customers’ needs. And in order for you to meet these needs, you must know what they are. Although you probably know about your customers already, it’s never a bad idea to spend some time making sure you clearly understand your customers. Do this and you will find yourself delivering a higher level of performance, as well as creating happier customers too.

This course will help you conduct an investigation to get to know your customers better. As a result, you’ll have a more in-depth understanding of your customers as well as more complete answers to the discovery questions.

By completing this course, you will:

  • Have strengthened your understanding of your customers’ needs and what you can do to meet them

    • See related categories

    Understand Customer Needs

    £ 5 VAT inc.

    The best Customer Management courses

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