Blogs, wikis, feeds, tags and social networking sites: an array of different tools that have made it as easy for people to contribute and publish content to the internet as to consume and access it.
Web 2.0 tools have already transformed the world wide web, what can they do for our organisations? How can we help our organisations harness the potential of web 2.0 tools to support information sharing between colleagues, to keep abreast with current developments and to engage positively with customers and stakeholders? And how can we help organisations avoid the pitfalls and risks of web 2.0?
They use of Web 2.0 involves some seismic shifts in thinking when compared with the orthodox implementation of information systems:
- They allow people to blend their personal and professional interests and networks
- They dispense with organisational hierarchies and boundaries
- Their use cannot be mandated. Success depends on people using them voluntarily and with enthusiasm.
Web 2.0 tools dispense with important tools of the information professionals tool kit, such as metadata and classification, access permissions and editorial controls. But the expertise of information professionals is needed if organisations are to adopt them appropriately and well.
outcomes:This course shows how information professionals can make a difference to their organisation through web 2.0 by identifying
- The different natures of the various Web 2.0 tools, and the uses they can have within your organisation
- The circumstances in which a particular web 2.0 tool is appropriate and stands a good chance of success. The golden rule with web 2.0 is that if your users don't take it up it won't bring any benefit.
- How your organisation would benefit from using web 2.0 within its firewall to support knowledge sharing and collaboration
- How your organisation can use web 2.0 tools on the world wide web to engage with customers, partners and stakeholders.
speaker:James Lappin , Consultant, TFPL
James believes that records management principles are simple to understand and intriguing to apply, and brings this philosophy to his consultancy, training and facilitation.
James has helped several organisations build and implement fileplans for their electronic records. He has pioneered an approach to building fileplans that harnesses the knowledge and differing perspectives of people within the organisation. He has also provided training sessions for EDRM implementation teams in various large organisations to equip them with the knowledge and confidence they need to build their fileplan.
James is an accredited trainer for the European Commission, and regularly provides training for staff with document management responsibilities across the Commission.
In the UK James has designed and delivered many large scale training programmes, training hundreds of managers and staff across large organisations, including:
- Freedom of Information training for managers in Gloucestershire County Council
- Records management training for every team in a large bank
- ERM training for information champions at the British Council, and shorter awareness sessions for all staff
- Data Protection training for the Local Government Association
Hundreds of information professionals have paid to attend James' popular training courses at TFPL. James has designed and delivered a suite of training courses, including 'Introduction to Records Management', 'Introduction to EDRM', 'Building fileplans for electronic records' and 'Introduction to Metadata.' In 2006 James ran the UK's first public training course on folksonomy.
James obtained his MA in Archives and Records Management in 1995. Before becoming a consultant he held records management roles at the National Archives, The London Borough of Hammersmith and Fulham and the Wellcome Trust. In April 2007 he was elected Conference Director of the UK Records Management Society (RMS).
