Hotel Receptionist & Opera PMS Hotel Software - Weekend Course - Accredited by the Institute of Hospitality

4.4
25 reviews
  • Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
    |
  • One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
    |
  • The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
    |

Short course

In City of London

Save 10%
£ 809 VAT inc.

Description

  • Type

    Short course

  • Level

    Beginner

  • Location

    City of london

  • Duration

    9 Weeks

  • Start date

    May

Start your career in the hospitality industry now!

Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Fill out the enquiry form if you are interested in this option and wish to find out more.

Are you interested in becoming a qualified hotel receptionist able to use the most popular hotel reservation system? If so, undertake the Hotel Receptionist & Opera Property Management System delivered on weekends by Reception Academy, which teaches the skills to start your career in the hospitality industry while you are working.

The course programme has been designed in collaboration with the best hotel branches in order to provide you with the key skills of a receptionist including practical training on Opera PMS V5 – check-in, check out and hotel accounts. You will also learn all the necessary brand standards and hotel procedures: customer service, booking and welcoming procedures. The training includes role play sessions in the academy replica reception desk to become familiar with hotel scenarios and terminology.

The last part of the course is focused on employment assistance. Reception Academy will give you guidance on writing your CV and interview techniques. Upon successful completion of the course, candidates gain a certificate and participate in the graduation ceremony, where they are introduced to HR members of hotel groups. The nine sessions are delivered every Sunday or Saturday. Choose the option that suits you best and start your career as a receptionist.

Facilities

Location

Start date

City of London (London)
See map
Coppergate House, 16 Brune Street, E1 7NJ
Timetable: 7 Saturdays, 9:30 - 18:00

Start date

MayEnrolment now open
City of London (London)
See map
Coppergate House, 16 Brune Street, E1 7NJ

Start date

On request

About this course

This course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand standards of 5* Hotels, and is followed by hands on practical sessions behind a replica desk, where newly learnt skills are put into practice.

This popular course has been deigned for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

To book the course is very simple:
- Visit our website
- Choose the course you want to do
- Choose if you want to pay the full discounted rate or the instalment rate
- Register your details and pay by credit or debit card

Once this is completed, you will receive an automatic confirmation by email with a copy of your receipt.

To start the course you bring the documents attached to your receipt and we will provide you with everything else, including note pad and pen

Reception Academy is the leading training school for short term vocational Hotel Training. The hotels we work with are well known and much respected in the industry. Through our connections with Hotels, we have taken great effort to learn their specific requirements and what qualities they look for when hiring hotel staff. Our unique concept provides a platform which connects fully trained students with hotels looking to recruit staff. Our successful high record of converting our inexperienced students into employed Hotel Receptionists, speaks volumes as to why people chose us. Feel free to watch our videos on the Reception Academy YouTube channel, which include testimonials from recruiters of major brands as well as previous students talking about the quality of our training.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

4.4
fantastic
  • Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
    |
  • One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
    |
  • The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
    |
100%
4.8
excellent

Course rating

Recommended

Centre rating

Andrada Manole

5.0
13/08/2018
What I would highlight: Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
What could be improved: -
Would you recommend this course?: Yes

Fabiana Guagliardo

5.0
16/01/2018
What I would highlight: One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
What could be improved: -
Would you recommend this course?: Yes

Mirela Stankova

4.5
30/07/2016
What I would highlight: The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
What could be improved: It was good.
Would you recommend this course?: Yes

Giuliana Faja

4.5
30/07/2016
What I would highlight: Hello there, I'm more than elated to authenticate my cognitive content with Reception Academy. I had a generalization that all the team is superior, skilled and consenting. The course that I accompanied, Opera Pms, is unquestionably grotesque, I did relish very much and from the first day I had generalized that it was so intriguing. They help me when I had grimness in every possible way and till present day, on the Graduation day, I'm very contented and I'm affected more and more with this Academy which made me sincere and reasoned. Now, I have the outlook to start the career in hospitality and this is my obligation to them. I will recommend this course to everyone who likes hospitality and want to hunt for a job in this sector as they give you a great possibility and is the best that you can find in and hospitality. A special obligation to Daniel and Ramin, my tutors.
What could be improved: Everything OK.
Would you recommend this course?: Yes

Vittoria Pili

4.0
30/07/2016
What I would highlight: My four week training with Reception Academy was completely fantastic. You will get well embattled to start your career in a 4-5 stars hotel, you obtain the self-assurance you need to prove once you apply for jobs and if you really want it you will get your dream job. Also your tutors are always there to support you during the course and even after that. A special obligation to my tutor Ramin.
What could be improved: Nothing was bad.
Would you recommend this course?: Yes
See all
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 14 years

Subjects

  • Receptionist
  • Skills and Training
  • Interview Techniques
  • Play
  • Hospitality
  • Industry
  • Writing
  • Accounts
  • Customer Service
  • Opera Reservation System
  • 5* Brand Standards
  • Hospitality Management
  • Travel and Tourism
  • Hotel Management
  • Admninistration
  • Reception

Teachers and trainers (1)

TBC TBC

TBC TBC

Trainer

Course programme

UK 5* Hotel procedures and brand standards:
  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures
Opera PMS Version 5 reservation system:
  • Checking –In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels
Sales & guest interaction:
  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling
Employment Assistance:
  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Hotel Receptionist & Opera PMS Hotel Software - Weekend Course - Accredited by the Institute of Hospitality

£ 809 VAT inc.