Win-Win Negotiation

Win-Win Negotiation

Negotiations are one of the best ways to resolve conflicting interests.  They combine coercion with compromise, hard bargaining with joint    problem solving. Both competition and cooperation are necessary. You must strive for the best deal without creating so much resistance that you get no deal at all.

It is hard to learn how to negotiate because the principles conflict with many of our cultural values and managerial principles. When you negotiate in a competitive way, you must set aside nearly everything you have learned about fairness, empathy, problem solving, and cooperation.

Overemphasising the competitive and coercive aspects of negotiations can be equally disastrous. If you let the desire to beat the other party dominate your tactics, you may end up with no deal at all.  This course will show you how to      balance competition and cooperation; helping you to keep your shirt - and take away a piece of theirs as well as working on effective joint solutions to increase the value of an agreement to both parties.

Topics covered include:

Overview of The Negotiation Process

The Three-Phase Negotiation Mode

Different personality types

Understanding body language

Pure Bargaining versus Joint Problem Solving

Joint Problem Solving During Negotiations

Negotiation checklist

Tools and exercises will be provided so that you can practice the techniques and strategies covered in the course. These will also help you think out strategies for dealing with different people and anticipate their possible reactions.
ABOUT SME ACADEMY
When you book a course with SME Academy, you are assured that you will be learning from someone who has relevant practical experience.

Why is this important? Because at the SME Academy we believe in delivering courses that have a positive impact on your company and provide a return on your investment.

We also ensure that everyone who attends a course has the opportunity to have one-to-one support from our dedicated team afterwards (see below). This safeguards your investment by assisting you and your colleagues to apply what has been covered on the course.

Everyone on our training team has extensive practical experience of their topic. We firmly believe that trainers should be able to share their own first hand experiences of what works…and what doesn't.

OTHER SERVICES

Coaching:
All delegates will be given the opportunity to take up optional one-to-one business coaching or mentoring.  When you work with a coach or mentor, together you will examine the different ways in which you can apply the tools and techniques covered in the live workshops to your business or your role.  You will always be working towards a clear, agreed outcome with your business coach/ mentor, so that you can monitor the performance of the new strategies. You’ll set goals with your coach/mentor and work out a plan to achieve them.  Coaching is a very effective way of helping you in any of the areas covered by our courses.

Coaching is available as either face-to-face sessions or as telephone coaching.  We are happy to arrange group coaching  sessions via a tele-conferencing service to help your delegates to embed their learning from the course. 

Please contact us for more information about coaching services and our rates.

Consultancy
The SME Academy specialises in Business Growth Consultancy.  If your business is growing faster than your people can handle or if you would like some help in planning to take your organisation to the next level, please contact us for more information about how we can help you.