WorldHost Customer Service

WorldHost Customer Services Training – £190 now only £20* Ever increasing numbers of visitors to Northern Ireland means local businesses are placing an even greater emphasis on first class customer service skills. Ensure your business has that competitive edge with WorldHost Customer Service training. Who is WorldHost Training for? Businesses operating in the retail, tourism, hospitality, leisure and passenger sectors. How much does the course cost? Only £20 per person - usually costing £190, your business can avail of this specially discounted package,* courtesy of the Department for Employment and Learning, working in partnership with People 1st and the Northern Ireland Tourist Board. * (As long as all course components are completed for organisation with fewer than 250 employees. Funding only available until March 2014) Benefits of attending: • Ensure you and your business offers a consistently high level of customer service • Gain an accredited City & Guilds Level 2 certificate in Customer Service • Opportunity to share customer service experience and best practice • Network with other local businesses and service professionals By signing up to the WorldHost commitment to customer service you can: • Add value to your business and local community • Build repeat business through first class customer service • Strengthen Northern Ireland’s reputation for providing the warmest of welcomes to all visitors • Use the internationally recognised WorldHost logo on your promotional materials and website To Book: Please contact your local WorldHost facilitator: Specific Training Ltd Email: info&@specifictraining.co.uk Tel: 028 7777 8377 / 0746 20 80066 WorldHost Facilitator Steven Johnston, Specific Training Ltd Steven Johnston has over 20 years experience delivering bespoke and accredited training for hospitality and customer facing organisations.