3-Hour Virtual Seminar - What Every HR Professional Should know About Coaching Toxic Personalities

Training

Online

£ 114.98 VAT inc.

*Indicative price

Original amount in USD:

$ 145

Description

  • Type

    Training

  • Level

    Intermediate

  • Methodology

    Online

  • Class hours

    3h

  • Duration

    1 Day

Overview:
Get ready for everything you need to know about toxic personalities! In this webinar, HR professionals will delve deeply into the extensive 3-year national study by Dr. Mitchell Kusy and Dr. Elizabeth Holloway on how toxic behaviors in the workplace rob organizations of talent and money. Beyond this ringside seat, you will have an opportunity to complete inventories and templates designed to support your practice in both working with toxic individuals and supporting leaders in your organization to deal with this swiftly and successfully.

About this course

Toxic people cost money! To find out how much, you will complete Dr. Kusy's Toxic Cost Worksheet to determine in 2 minutes their cost in your organization
Understand Dr. Kusy's extensive 3-year national study of over 400 individuals provides-and what this means to your organization
Experience innovative and simple recruiting practices and templates to avoid hiring these narcissistic personas in the first place
Tailor the coaching to whether the toxic person is a direct report, a peer, or yes even one's boss!
Use a new form of exit interviews to better identify toxic bosses
Complete several inventories to identify toxic buffers and toxic protectors who enable toxic people to get away with bad behavior
In less than 5 minutes revamp performance management to create work cultures of everyday civility
Experience a team assessment instrument used to compare work teams in your organization to a national sample-to erode uncivil behaviors and strengthen everyday team civility

HR Leaders
HR Practitioners
Talent Development Professionals
Organization Development Practitioners
Leadership Coaches

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Subjects

  • Coaching
  • Team Training
  • HumanResources
  • HR
  • HR metrics
  • Conflict
  • Conflict Resolution
  • Conflict Management
  • Conflict in the Workplace
  • Workplace Law

Teachers and trainers (1)

Dr. Mitchell  Kusy

Dr. Mitchell Kusy

professor in the PhD. Program, Graduate School of Leadership & Change

Course programme

  • How can HR reduce the severity of these toxic behaviors? With 92% of employees rated the range of severity of toxic work behaviors 7 to 10 on a 10-point scale, HR professionals will understand how to turn this around.
  • How can HR assess team climate with a simple and innovative assessment tool? 94% of employees have work with a toxic person in the past 5 years: 87% reported that team climate worsened. HR leaders will experience this unique team assessment tool
  • What are top HR strategies to reduce turnover of good people who quit because of a toxic colleague? 51% of your organization's top talent is likely to quit because of a toxic person; 12% actually do! HR professionals will understand the top 3 strategies to reduce turnover
  • How can HR prevent the erosion of your business by customers witnessing toxic employee behaviors? 92% of your customers who witness a toxic interchange between two employees tell others. Stop this now!
  • What can HR do to increase the importance of reporting toxic behaviors? Only 6% of individuals impacted by a toxic person ever filed a formal complaint. You need to increase this so HR better understands the impact toxic people on your organization

3-Hour Virtual Seminar - What Every HR Professional Should know About Coaching Toxic Personalities

£ 114.98 VAT inc.

*Indicative price

Original amount in USD:

$ 145