Description

Type

Course
Level

Intermediate
Methodology

Online
Duration

12 Months
Start date

Different dates available

Online campus

Yes
Delivery of study materials

Yes
Support service

Yes
Virtual classes

Yes

Completion Certificate
NEW State of the art platform
Employment Advice available on completion
12 Months Access

3rd Line IT Support Bundle

3rd Line IT Support is the highest level of support in a technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level troubleshooting and analysis methods. These individuals are experts in their fields and are responsible for not only assisting both 1st and 2nd Line support personnel, but with the research and development of solutions to new or unknown issues.

This course bundle includes

MCSA/MCSE 2012

Today’s IT Industry demands that professionals cover the latest technology on the marketplace. Many IT pro’s separate themselves from their competitors by achieving certifications in the most current technologies and giving themselves skill-sets that are unmatched by many of their peers. With this course Bundle, students get certification and skills on the latest Microsoft server technology on the market.

CCENT

Cisco Certified Entry Networking Technician (CCENT v. 2.0) validates the ability to install, operate and troubleshoot a small enterprise branch network, including basic network security. With a CCENT, network professional demonstrates the skills required for entry-level network support positions – the starting point for many successful careers in networking.

CCNA

CCNA provides a comprehensive introduction to deploying Cisco routers in computer networks. Cisco routers are the industry standard devices that are used to connect computers in local area networks and the internet.

Students will learn to identify the major components of a computer system, to define basic computer and networking terminology, and to describe the benefits and functions of the OSI reference model.

Facilities

Online

Start date

Different dates availableEnrolment now open

About this course

Requirements

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

What marks this course apart?

Exam Information

You'll sit an exam at a local test centre. We provide interactive quizzes after each module and a mock exam at the end of your course to ensure you're fully prepared for the real thing. Once you've passed with at least 80%, you'll be able to book your exam as a private candidate.

Got a question about exams? Contact our course advisors by email or by phone on 0203 633 4671. We're happy to help!

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Subjects

Access
Cisco
Protocol
IPV6 training
IP
CCENT
CCNA
MCSA
MCSE
Introduction to Networking

Course programme

By purchasing this package you will receive the following courses:

MCSA/MCSE

CCENT / CCNA

Module 1 – Introduction to Networking
Module 2 – Routing and IP Addresses
Module 3 – Security & Filtering of Traffic
Module 4 – Routing Protocols
Module 5- IP Version 6

200-101 ICND Part 2

Module 1 – Vlans & Spanning Tree Protocol
Module 2 – IP version 4 & 6
Module 3 – Routing with EIGRP
Module 4 – Routing with OSPF
Module 5- Wide Area Network Implementation
Module 6 – Configuring Cisco Routers
Module 7 – Super Lab 1 – Review of ICND1
Module 8 – Super Lab 2 – Configuration of Routers for ICND2

CCNP Route (300-101)

Module 1 Plan And Design
Module 2 EIGRP Enhanced Interior Gateway Routing

Procol

Module 3 IPv6
Module 4 OSPF
Module 5 Border Gateway Protocol BGP

Course Review

Module 1 Plan And Design
Module 2 Switch Configuration
Module 3 IP Configuration
Module 4 STP And RTP
Module 5 Routing
Module 6 HSRP, VRRP, GLBP
Module 07 Course Review

CCNP Trouble shooting and Maintaining Cisco IP Networks.

Module 1 Introduction to Cisco Troubleshooting
Module 2 Troubleshooting Switches
Module 3 Troubleshooting VLANS and Trunking
Module 4 Troubleshooting Spanning Tree Protocol, EtherChannel
Module 5 Troubleshooting InterVLAN Routing and Layer 3 EtherChannel
Module 6 Troubleshooting Switch Security Features
Module 7 Troubleshooting FirstHop Redundancy Protocols
Module 8 Troubleshooting IPv4 and IPv4 Addressing
Module 9 IPv6 Addressing and Addressing Technologies
Module 10 Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists
Module 11 Troubleshooting GRE and Basic Routing Tunnels
Module 12 Troubleshooting RIPv2 and RIPng
Module 13 Troubleshooting EIGRP
Module 14 OSPF and OSPFv3
Module 15 Troubleshooting Route Maps and Policy Based Routing
Module 16 Troubleshooting Redistribution
Module 17 Troubleshooting BGP
Module 18 Troubleshooting Management Protocols and Tools
Module 19 Troubleshooting Management Access

Cloud Computing Security Knowledge (CCSK)

1: Architecture
2: Governance and Enterprise Risk Management
3: Legal Issues: Contracts and Electronic Discovery
4: Compliance and Audit Management
5: Information Management and Data Security
6: Interoperability and Portability
7: Traditional Security, Business Continuity, and Disaster Recovery
8: Data Center Operations
9: Incident Response
10: Application Security
11: Encryption and Key Management
12: Identity, Entitlement, and Access Management
13: Virtualization
14: Security as a Service

See related categories

3rd Line IT Support Bundle

Questions & Answers

Reviews

Subjects

Course programme

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