A+ Certification TWO

Aims and Objectives
Gain the knowledge and practical experience to be ready for CompTIA IT Technician exam 220-602.

Target Audiences
Current IT Service desk personnel wishing to have their skills endorsed and individuals with a good knowledge of PCs and a keen interest to know more and attain A+ Certification.

Prerequisites
Delegates should be generally familiar with using PCs, including keyboard and mouse skills, but are not required to have prior experience in computer maintenance.

Course Content
Module 1: Microsoft Operating System Fundamentals
Module 2: Installing Windows XP
Module 3: Using Windows XP Advanced Features
Module 4: Recovering Windows XP
Module 5: Managing Disks
Module 6: Managing Data
Module 7: Managing Devices
Module 8: System Performance
Module 9: System Configuration
Module 10: Support Tools
Module 11: Network Hardware
Module 12: Networking Windows XP
Module 13: Security
Module 14: Professionalism and Communication