Active Listening Accredited Diploma - CPD Accredited
Course
Online
Description
-
Type
Course
-
Methodology
Online
-
Class hours
3h
-
Duration
Flexible
-
Start date
Different dates available
Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Active Listening Accredited Diploma is CPD Qualification Standards and IAO Gold accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limit
On receiving your request an academic officer from the course will call you to explain everything about the course, including how you can sign up, payment options and enrollment periods
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Body Language
- Communication Skills
- Accredited
- Communication Training
- Techniques
- Right Mindset
- Better Listener
- Sympathy and Empathy
- Making Connections
- Being Genuine
Teachers and trainers (1)
iStudy iStudy
Instructor
Course programme
COURSE CURRICULUM
- Course Overview
- What is Active Listening?
- Tips for Becoming a Better Listener
- Body Language Basics
- Understanding Sympathy and Empathy
- Creating the Right Mindset
- Being Genuine
- Making Connections
- What Is Said and What Is Heard
- Probing Techniques
- Paraphrasing Techniques
- Building Common Ground
- NLP Tips and Tricks
- Getting Over Listening Roadblocks
CPD QS & IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.
Active Listening Accredited Diploma - CPD Accredited