Activia Training courses

...Understand the benefits of contact from the company's perspective, the customer's perspective and the benefits to you. Topics covered: How Your Company... Learn about: Customer Service, Sales Training, Customer Care...

...Delegates will learn how to prepare scripts, manage calls, implement components of an effective voice, listen to feedback, and ask questions to increase sales...

...list and group reports and need to create reports that include subreports, cross-tabs, advanced formulas, and charts based on more than one data series... Learn about: Microsoft .Net, Crystal Reports, Visual Studio...

...and have experience with basic database concepts, such as those covered in our Microsoft Access Introduction course. Course Aims Crystal Reports® 2008... Learn about: MS Excel, Crystal Reports, Microsoft .Net...

...Field to Promote Server-side Processing Charting Data · Topic 6A: Create a Bar Chart · Topic 6B: Modify a Chart · Topic 6C: Create a Top N Chart · Topic 6D... Learn about: Visual Studio, Microsoft .Net, Crystal Reports...

...· Create a Parameter Field · Write a Formula that Incorporates Null Fields Formatting Reports · Remove White Space · Insert Page Header/Footer Data · Add... Learn about: Crystal Reports, Database training, Visual Studio...

...· Create an On-demand Subreport Improving Report Processing Speed · Create a SQL Expression · Select Records on the Server · Write a SQL Query · Edit a... Learn about: Visual Studio, Crystal Reports, Microsoft .Net...

...and/or they may not have access to those tools. They may or may not have programming and/or SQL experience. Course Aims Delegates will learn how to... Learn about: Database training, Visual Studio, Microsoft .Net...

...upgrade to Microsoft Word 2007. Ideally delegates should also have some familiarity with the Internet. This course covers the commonly used new features for a typical... Learn about: Microsoft Word, Ms Word, Database training...

...Delegates should have a good working knowledge and understanding of the concepts covered in the Introduction, Intermediate and Advanced courses... Learn about: Microsoft Word, Word 2007, Ms Word...

...your Document · Making your Document Consistent · Using the Mail Merge Wizard · Performing a Manual Mail Merge Working with Graphics · Working with Images... Learn about: Ms Word, Word 2007, Microsoft Word...

...order to increase their knowledge and productivity. Suitable for: Users with a basic understanding of Microsoft Word 2007 who want to consolidate and expand... Learn about: Ms Word, Microsoft Word, Word 2007...

...Meeting Microsoft Office Word 2010 Creating a Document Navigating in Your Document Doing More with Your Document Working with Your Document Getting... Learn about: Word 2010, Paragraph Options, Applying Advanced Text Effects...

...· Using decision structures · Using loop structures Working with custom dialog boxes · Creating custom dialog boxes · Handling events Debugging and error-handling... Learn about: Visual Basic, Ms Word, Microsoft Visual Basic...

...Draw Basic Shapes · Enhance Basic Shapes Designing a Custom Stencil · Create a Custom Stencil · Customize a Stencil Master Designing Styles and Templates... Learn about: PC training, Microsoft Visio...

...Course Outline: Microsoft Visio 2007 Introduction Getting Started with Visio 2007 · Explore the Visio Interface · Get Help in Visio Creating a Route Map... Learn about: Ms Office, Microsoft Visio, PC training...

...hands-on one-day training course has been designed to teach delegates the skills necessary to create advanced custom shapes and stencils, as well as using templates... Learn about: Microsoft Visio...

...give delegates a solid understanding of the Visio 2003 environment, using drawing tools and creating/formatting basic diagrams, drawings, flowcharts and organisation charts... Learn about: Operating System, Microsoft Visio, PC training...

...the basics of using Microsoft Publisher to create newsletters, brochures, business cards, postcards and flyers for print, email, and the... Learn about: Publisher 2000, Computer Aided Design, Microsoft Word...

...advanced text techniques, mail merge, publication and page design and creating your own Web site. Who Should Attend? Current basic users of Microsoft Publisher... Learn about: Publisher 2000, Computer Aided Design...