Administering Cisco Call Manager

PPi Learning Services

Short course

In London

£ 895 + VAT

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Description

  • Type

    Short course

  • Location

    London

ACCM teaches administrators how to perform the most frequently requested administrative tasks for installed Cisco IP telephones and users.

Facilities

Location

Start date

London
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3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Course programme

Course contentCourse IntroductionLesson 1
  • Reviewing Telephony and IP Phones
Lesson 2
  • Introducing Cisco IP Phones
Lesson 3
  • Connecting End-user Devices
Lab 3-1:
  • End-user Devices
Lesson 4
  • Navigating CallManager
Lab 4-1:
  • Adding Users and Customizing User Options
Lab 4-2:
  • Call Park, Call Pickup, Cisco Call Back, Barge, and Privacy Features
Lesson 5
  • Configuring User Features
Lab 5-1:
  • Configuring Extension Mobility
Lab 5-2:
  • Call Display Restrictions and Client Matter Codes
Lesson 6
  • UsingBAT, Remote Monitoring and Troubleshooting

See related categories

Administering Cisco Call Manager

£ 895 + VAT

The best Cisco courses

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