Administering Cisco Unified Communications Manager 8.0 v8 (ACUCM)

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Description

  • Type

    Course

  • Methodology

    Online

Administering Cisco Unified Communications Manager (ACUCM) is a 3-day entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco Unified Communication Manager concepts: clustering, route plans, digit manipulation,media resource, and Cisco Unified Communication Manager features, all of which are important in supporting IP telephony in the enterprise network.

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Subjects

  • Communications
  • Cisco
  • IT

Course programme

Introduction to IP Telephony

  • Exploring IP Telephony
  • Describing Deployment Models
  • Understanding Advanced Multisite Features

Defining the Basic Configuration

  • Logging In to Cisco Unified Communications Manager
  • Examining Basic Server Configuration
  • Describing Multilevel Administration
  • Configuring DRS Backup and Restore Procedures

User Administration

  • Understanding User Configuration
  • Using the User Web Pages

Exploring Phone Registration and Cisco Unified IP Phones

  • Configuring System Parameters
  • Supporting Cisco Unified IP Phones
  • Exploring Phone Registration and IP Phone Communications
  • Utilizing the Bulk Administration Tool (BAT)

Basic Route Plan Configuration

  • Implementing Dial Plan Connectivity
  • Creating Route Plans

Route Filters and Digit Manipulation

  • Configuring Translation Patterns and Route Filters
  • Implementing Digit Manipulation

Class of Control

  • Defining Class of Control
  • Using Class of Control Features

Understanding Media Resources

  • Defining Media Resources
  • Exploring Media Resource Managment

Features and Services

  • Describing Basic Features
  • Exploring Hunt Groups
  • Describing Phone Services

Labs

  • Lab 2-1: Performing General Administration
  • Lab 2-2: Configuring Basic Settings
  • Lab 2-3: Backing Up and Restoring the Publisher
  • Lab 3-1: Creating and Associating Users
  • Lab 4-1: Configuring the System to Support Cisco IP Phones
  • Lab 4-2: Using the Cisco Unified Communications Manager BAT
  • Lab 5-1: Configuring Basic Dial Plan Elements
  • Lab 6-1: Configuring Complex Dial Plan Elements
  • Lab 7-1: Implementing Calling Privileges and Restrictions
  • Lab 8-1: Configuring Media Resources
  • Lab 9-1: Configuring User Features
  • Lab 9-2: Configuring Hunt Groups and Call Coverage

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Administering Cisco Unified Communications Manager 8.0 v8 (ACUCM)

Price on request

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