Administering Microsoft System Center 2012 R2 Operations Manager

Overview of System Center Operations Manager 2012 R2

• Describe the features in System Center Operations Manager 2012 R2
• Navigate through the Operations Console

Operations Manager 2012 R2 Architecture and Installation

• Describe the core server roles in Operations Manager 2012 R2
• Design a basic and advanced architecture
• Understand the hardware requirements and physical and virtual server options
• Install Operations Manager 2012 R2
• Install an addition Management Server
• Import Management Packs
• Understand and perform recommended post installation tasks
• Explain and define the configuration of global settings

Installing the Gateway Server Role

• Explain the Public Key Infrastructure (PKI) prerequisites
• Describe the Gateway server role
• Install and Configure a Gateway server

Configuring Operations Manager Security

• Understand role based security for both Windows and Cross-platform monitoring
• Be able to create a new user role and restrict the view in the Operations Console to specific groups
• Understand the minimum requirements for the different service accounts and the action account
• Create and configure Run As accounts and Run As Profiles for cross platform agent discovery

Agent Deployment and Configuration

• Deploy an agent to a Windows server
• Deploy an agent to a non-Windows server
• Discover and monitor network devices

Alert Notification and Alert Processing

• Create custom Alert resolution states
• Understand Severity and Priority
• Extend Alert properties
• Investigate Alerts
• Define notification recipients
• Define notification subscriptions
• Subscribe to a notification from an alert

Management Pack Tuning and Targeting

• Investigate how management packs are tuned
• Create and deploy Overrides
• Review best practices for Discoveries, Rules, Monitors and Overrides

Custom Monitoring and Distributed Applications

• Describe the components included in a Management Pack
• Describe and use the Management Pack Templates
• Understand overrides, diagnostics and recoveries
• Understand the health model
• Describe the difference between rules and monitors
• Understand targeting best practices
• Review Synthetic Transaction's and Distributed Applications models

Tuning the Core Microsoft Management Packs

• Perform basic tuning of the core Microsoft Management Packs such as Windows Server, Active Directory, MS SQL

Application Performance Monitoring

• Configure performance and exception monitoring (server and client-side)
• Limit visibility of personally identifiable customer data (PII)
• Configure tagging and aliasing
• Use APM reports to identify root cause of exception and performance issues

Network Monitoring in Operations Manager 2012 R2

• Configure explicit, recursive and schedule network discovery
• Enable deep monitoring for critical ports and devices
• Use network visualizations to pinpoint root cause

Working in the Operations Manager Shell

• Run some basic Operations Manager Command Shell commands
• Extract information from the Comment Shell
• Perform bulk administration tasks, such as group maintenance mode

Reporting & Dashboards

• Run the reports in the Microsoft Generic Report Library
• Create a custom dashboard to present the data that is of interest

Related Courses

• M10747 - Administering System Center 2012 Configuration Manager
• M10748 - Deploying System Center 2012 Configuration Manager
• Designing Runbook Automation with Microsoft System Center 2012 Orchestrator
• Administering Microsoft System Center 2012 Service Manager
• Managing Microsoft System Center Data Protection Manager 2012