Administering an Office 365 Exchange Online Environment

Introducing Office 365

Lessons:

• Office 365 Service Overview
• Office 365 Subscription Plans
• Comparing Office 365 Enterprise Plans
• Exchange Online Service Overview
• Exchange Online Standalone Plans
• Signing Up for an Office 365 Plan

Exercises:

• Signing Up for an Office 365 Enterprise E3 free trial

Introducing the Office 365 management interfaces

Lessons:

• Signing In to Office 365
• Exploring the Office 365 Admin Center
• Modifying the Office 365 Admin Center
• Introducing the Exchange Admin Center
• Windows Azure Active Directory Module for Windows PowerShell

Exercises:

• Signing In to Office 365
• Verifying User Mailboxes
• Installing and Connecting to Exchange Online Remote PowerShell

Administering Exchange Online Recipients

Lessons:

• Introducing Recipient Types
• Creating and Configuring Mailboxes
• Creating and Configuring Groups
• Creating and Configuring Resources
• Creating and Configuring Contacts
• Creating and Configuring Shared Mailboxes

Exercise:

• Creating and Configuring Mailboxes
• Creating and Configuring Groups
• Creating and Configuring Resources
• Creating and Configuring Contacts
• Creating and Configuring Shared Mailboxes

Administering Exchange Online Permissions

Lessons:

• Introducing Permissions in Exchange Online
• Role Based Access Control (RBAC)
• Admin Roles
• User Roles
• Outlook Web App Policies

Exercise:

• Creating Role Groups
• Creating and Configuring Role Assignment Policies
• Creating ad Applying OWA Policies

Administering Exchange Online Organization Sharing

Lessons:

• Overview of Sharing in Exchange Online
• Organization Sharing in Exchange Online
• Individual Sharing in Exchange Online
• Configuring the Default Sharing Policy
• Creating Sharing Policies
• Applying Sharing Policies
• Organization Apps in Exchange Online

Exercise:

• Creating Organization Relationships
• Creating and Applying Sharing Policies
• Configuring and Using Apps

Administering Exchange Online Protection

Lessons:

• Overview of Exchange Online Protection
• Malware Filtering
• Connection Filters
• Spam Filtering
• Outbound Spam
• Message Quarantining

Exercise:

• Creating Anti-malware Policies
• Configuring Connection Filters
• Creating and Configuring Spam Filters
• Using Message Quarantining

Administering Exchange Online Mail Flow

Lessons:

• Overview of Mail Flow
• Rules
• Message Tracing
• Accepted Domains
• Remote Domains
• Connectors

Exercise:

• Creating Transport Rules
• Running Message Traces
• Configuring Accepted and Remote Domains
• Creating and Configuring Connectors

Administering Exchange Online Mobile Devices

Lessons:

• Mobile Device Access
• Exchange ActiveSync Access Settings
• Quarantined Devices
• Device Access Rules
• Mobile Device Mailbox Policies

Exercise:

• Configuring Exchange ActiveSync Settings
• Quarantining Mobile Devices (Optional)
• Creating a Device Access Rule (Optional)
• Creating and Assigning Mobile Device Mailbox Policies

Administering Exchange Online Public Folders

Lessons:

• Public Folders
• Public Folder Mailboxes
• Managing Public Folder Mailboxes
• Managing Public Folders

Exercise:

• Creating and Configuring Public Folders and Public Folder Mailboxes

Administering Office 365 Rights Management Services (RMS)

Lessons:

• What is Rights Management?
• Information Rights Management in Exchange Online
• Configuring IRM in Exchange Online
• Applying IRM Protection in Exchange Online

Exercise:

• Configuring and Using IRM Protection

Troubleshooting Exchange Online in Office 365

Lessons:

• Outlook Connectivity Guided Walkthrough
• Remote Connectivity Analyzer
• Hybrid Environment Free/Busy Troubleshooter
• Office Configuration Analyzer Tool (OffCAT)
• Mail Protection Reports in Office 365
• Mail Flow Guided Walkthrough

Exercise:

• Using Office 365 Troubleshooting Tools
• Running Mail Protection Reports and Using the Mail Flow Guided Walkthrough

Administering Exchange Online Compliance Management

Lessons:

• In-Place eDiscovery & Hold
• Auditing
• Data Loss Prevention
• Retention Policies and Retention Tags
• Journal Rules

Exercise:

• Using In-Place eDiscovery
• Using Auditing and DLP Policies
• Creating and Applying Retention Tags and Policies

Appendix 1. Administering Exchange Online Unified Messaging

Lessons:

• Unified Messaging Dial Plans
• Unified Messaging IP Gateways

Exercise:

• Creating and Configuring Dial Plans and IP Gateways