Administration Level 3


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The BTEC Level 3 Diploma in Business Administration has been designed for learners’ to demonstrate a practiced set of skills when carrying out business administrative operations including the introduction of developing and managing administrative systems, processes and functions. It develops learners’ understanding of the principles that underpin working in a business administrative environment including the principles of business, covering the broader, cross-organisation processes that an administrator will need to understand. Achievement of the qualification confirms occupational competence for the potential job roles listed below at this level.






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To take into account

Potential job roles for those working towards this qualification are: Personal Assistant Business Development Executive Administrative Manager Office Executive

This qualification is for all learners aged 16-18 and 19+ who are capable of reaching the required standards. Learners do not need any prior qualifications, knowledge or experience before starting the qualification however it is likely that they will be seeking work within the business administrative sector, or they may already be employed in a cross-sector role of function that involves responsibility for carrying out and managing business administrative operations and functions.

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What you'll learn on the course

  • Business Environment
  • Business Communication
  • Business Administration
  • systems
  • Business and Administration
  • Professional development
  • Business Performance
  • Manage personal
  • Principles of business
  • Principles of administration

Course programme

This qualification is based on the National Occupational Standards for the Business Administrative Sector as defined by Skills CFA, the Sector Skills Body. The qualification is accredited on the Qualifications and Credit Framework. Learners will complete mandatory units in communicate in a business environment, manage personal and professional development, principles of business, principles of administration and principles of business communication and information. Learners will then choose from a range of more specialised business administrative and sector contextualised units that align to the duties of their role including contribute to the improvement of business performance, deliver a presentation, manage an office facility, monitor information systems, participate in a project, manage individuals’ development in the workplace, principles of leadership and management and chair and lead meetings.

What could this qualification lead to?

Learners could progress on to a Level 4 qualification in business administration which is designed for learners’ to demonstrate a practiced and complex set of skills including leading and managing a range of defined business administrative functions. Alternatively learners could choose to progress on to management qualifications at Level 3 which are designed to ensure that teh learners management and leaderships skills support productivity and efficiency fo the workforce. You can progress on to: NVQ Level 4 Diploma in Business Administration (QCF)
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