Age verification

E-LEARNING COURSES

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- Meet CQC standards of compliance for continuing professional development;

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Course overview:

Learning Outcomes:
Current law on age verification for alcohol sales
How to go about challenging for proof of age
Exactly what a policy on age verification should say How to make the decision to ask for proof of age
Explaining why you are asking for a proof of age Identifying which proofs of age are and are not acceptable
Some common conflict scenarios
Procedures for putting the policy into practice
Refusing a proxy sale of alcohol
How you should deal with an angry or abusive customer who won’t take no for an answer
Techniques to adopt if the customer won’t accept a refusal to serve
Your exit from a high-risk situation
The consequences for failing to implement a policy on age verification for the sale of alcohol.