Amadeus Global Distribution System (GDS/CRS) Course

Course Structure

Following are the Key topics covered:

• AIS
• Access type indicators
• Additional hotel entries
• Addresses
• Basic flight availability
• Booking a car at a passenger's destination
• Booking a hotel at a passenger's destination
• Building a complete PNR and ending transaction
• Cancelling seating elements
• Car terms
• Changing and deleting PNR data
• Changing segment status
• Displaying the sub-fields of a PNR
• Encoding and decoding cities
• Airports and airlines
• Entering fare elements
• Fare displays
• Fare notes
• Flight sell
• Follow-up availability entries
• Frequent-flyer element
• General remarks
• HELP system
• Hotel segment modification
• Introduction to classes of service and basic restrictions
• Introduction to the PNR
• Itinerary pricing
• Miscellaneous Amadeus functions
• Name element
• OSI elements
• PNR management
• PNR queues
• Practice building complete PNR's
• Rebooking itinerary segments
• Received-from element
• Retrieving a PNR from a similar name list
• Retrieving a PNR from the Amadeus database
• Return availability
• SSR elements
• Seat maps
• Seat requests and wishes
• Signing in and out
• Specific seat request and seat wish
• Telephone element
• Ticketing
• Ticketing element
• Timetables
• Waitlist assurance
• Working through a PNR queue

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