Appraisal Skills

In-House & Bespoke Training Programmes offer the ideal forum to learn new skills by targeting training to the specific needs of a group of employees. We can design content to meet your development and training requirements. Also, and very importantly, the cost per person is often less than booking the same people on an open course session if you have 8+ delegates. This is a very cost-effective way to take advantage of, and benefit from, our powerful training opportunities.

Course Summary

This one-day workshop aims to increase attendee's awareness of how to get the best out of their appraisal system. It focuses on the identification and use of the various skills needed to conduct good appraisal interviews and aims to get past the mindset of the appraisal being ‘the paper work'. It will also look at the issue of process ownership.

What you will learn

• Why have an appraisal system and the benefits for everyone
• The importance of ownership of the process and its parts
• Preparing and timetabling the appraisal discussion
• The skills needed to conduct the appraisal discussion
• Handling performance through setting appropriate objectives
• How to move forward on the basis of mutually agreed areas
• How to handle difficult situations and defuse conflict
• The importance of finishing on a high

PLEASE NOTE: Please bring some real examples of issues you might be facing when doing your appraisals to work on during the day.

Workshop Timetable

9.00am

• Welcome and Coffee
• Outlining the agenda for the day
• Agreeing key areas to focus on
• Looking at an individual's wants and needs

9.30am

• Why have an appraisal process
• The format of a typical appraisal sheet
• Focusing on the real purpose of appraisals
• Appraisals as a 2-way process giving and receiving feedback
• Looking at the impact of appraisals on business success
• The cycle of events of a typical system
• What's in it for whom?
• Looking at appraisals as a motivating and development tool
• The importance of buy-in from key people in the business
• 'The process is not the paperwork' - the spirit of appraisals
• 'Selling' the process to the appraisee

10.45am Break

11.00am

• Preparation is the key
• Timings, documentation and the place
• Identifying the key skills we need as appraisers
• Planning the structure
• Behaviour not the person
• Some skills practice

1.00pm Lunch

2.00pm

• Conducting the performance discussion
• Objective setting - the importance of stretching and motivating
• Handling tricky appraisal situations
• More appraisal skills practice

3.15pm Break

3.30pm Follow up and review

4.45pm Close