Appraisals

Short course

In Norwich

£ 250 + VAT

Description

  • Type

    Short course

  • Location

    Norwich

  • Duration

    1 Day

This one-day course is designed to examine the principles of the performance appraisal system and how to get the best out of it from everyone's perspective. Suitable for: No previous knowledge is required.

Facilities

Location

Start date

Norwich (Norfolk)
See map
St James Mill, Whitefriars, NR3 1SH

Start date

On request

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Reviews

Course programme

It is vitally important for organisations to achieve continuous improvement; and appraisals are a very effective way of achieving this aim.Appraisals should be about reviewing an individual's progress, identifying training needs and setting new achievable objectives that motivate an individual to realise their real potential.

All too often however, appraisals can have the reverse effect. They can turn from something positive into a confrontational meeting, where the manager can have difficulty getting their point across successfully, and the appraisees can become defensive and resistant to change. As a result, managers learn to loathe them and employees fear them.

This course will highlight a number of approaches and a wealth of techniques and tactics to ensure that the appraisal process becomes more structured, productive and positive and is welcomed by both appraiser and appraisees because of a positive approach.

This one-day course is designed to examine the principles of the performance appraisal system and how to get the best out of it from everyone's perspective.

  • The need for appraisals.
  • The benefits of appraisals.
  • The skills required.
    • Questioning.
    • Dealing with conflict.
  • Good practice in interviewing.
    • Preparation.
    • Interviewing techniques.
    • Feedback and review
    • Setting objectives.
  • Questioning techniques.
  • Completing the paperwork.
  • Role-play.
  • Review and questions.
  • Appraisals

    £ 250 + VAT