CHALLENGING BEHAVIOUR

4.0
1 review
  • They offered good courses and it was an interesting experience for me.
    |

Training

Online

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£ 10 + VAT

Description

  • Type

    Training

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’ Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable. Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas. This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Important information

Documents

  • SC0214 Challenging Behaviour

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Conflict, Resolving Conflict, Modes, , Assertiveness, Making Positive Outcomes. Challenging, Behaviour

Certificate of attendance/completion

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Reviews

4.0
  • They offered good courses and it was an interesting experience for me.
    |
100%
4.6
excellent

Course rating

Recommended

Centre rating

Debbie

4.0
01/09/2019
About the course: They offered good courses and it was an interesting experience for me.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

Subjects

  • Conflict
  • Assertiveness
  • Modes
  • Resolving Conflict
  • Challanging behaviour
  • Managing challanging behaviour
  • Symptoms
  • Outcomes
  • Operating
  • Resolving
  • Conflict at Work

Course programme

Course : The Causes and Symptoms of Conflict at Work, Resolving Conflict, The Five Conflict Modes, Using the Modes, Assertiveness, Making Positive Outcomes.

Recommended System Requirements: Operating System: Windows 7+ or Mac OSX (10.8+) Browser: A modern and up to date web browser, Video: Up to date video drivers, Memory: 1Gb+ RAM, Additional Software: Flash Player 10+ Download Speed: Broadband (3Mb+)

Additional information

This course will teach why such behaviours may airse and how to attempt distraction and de-escalate and seeking to minimise repeat episodes.

CHALLENGING BEHAVIOUR

£ 10 + VAT