Assertiveness and Confidence Building
Course
In Worcester
Description
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Type
Workshop
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Location
Worcester
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Duration
1 Day
On completion of this course, delegates will be able to: Understand the impact of Aggressive, Assertive or Passive behaviour. Use techniques for improving communication, negotiation, and handling. others. Improve their assertive behaviour through specific techniques tailored to. needs of the individual. Recognise areas where they feel most confident and develop strategies for. adapting their behaviour in areas where they feel less self-assured. Suitable for: This course is intended for anyone who lacks confidence or has trouble. being Assertive.
Facilities
Location
Start date
Start date
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Course programme
Assertiveness and Confidence Building
Assertiveness and Confidence are important in the workplace. We often feel
out of our depth in many business situations, yet we know that the more
confident people feel about themselves, the better they project a positive
image. Assertive behaviour respects the views of others, but allows us to
affirm our own needs and opinions. We become more effective and our
work life less stressful when we behave in this manner.
Course format
This one day workshop will use case studies, individual and team exercises, group discussions and will look at individual assertiveness styles.
Contents
· Why be Assertive?
· Personal Drivers, understanding yourself
· The Confidence Trick: believing in yourself
· Managing Self Esteem - looking at ways to grow in confidence
· Assertiveness Techniques - Communication
· Assertiveness Techniques - The Art of Persistence
· Assertiveness Techniques - Negotiation
· Assertiveness Techniques - Learning to Say No
· Assertiveness Techniques - Dealing with Criticism
Assertiveness and Confidence Building