Assertiveness and Confidence Management
Course
In Plymouth
Description
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Type
Course
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Location
Plymouth
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Start date
Different dates available
Level Two Do you find it difficult to stand up for what you believe in? Do you express your thoughts, feelings and beliefs in unsuitable and inappropriate ways? Our course will show you how to become assertive in your dealings with others. You will learn practical techniques and tips to be able to stand up for your rights in such a way that you do not violate another person’s rights. You’ll learn how to feel comfortable expressing your needs, wants and opinions in direct, honest and appropriate ways. This course is part of a range of short courses for business owners, existing and aspiring managers that can support you and your team gain skills, knowledge and confidence across a breadth of subjects. These courses are specifically designed to enable businesses to solve skills gaps for those in new posts, or up-dating skills for existing managers and supervisors. These skills are crucial in enabling your business to function effectively and remain competitive.
Facilities
Location
Start date
Start date
Reviews
Subjects
- IT
- Skills and Training
- Assertiveness Training
- Confidence Training
- IT Management
- Management
- Team Training
Course programme
On successful completion you may progress to other business and management related College workshops/courses.
- Definition of assertiveness and its benefits.
- Self-assessment for participants on their current assertiveness.
- Recognising assertive, non-assertive and aggressive behaviour in you, colleagues and customers.
- Identifying the effects of each type of behaviour.
- Understanding why people behave in non-assertive and aggressive ways.
- Identifying key areas at work where assertive behaviour will enhance individual and team performance.
- Practising assertive behaviour.
- How to produce effective action plans.
Assertiveness and Confidence Management