Carnegie Business Training and Development

      Assertiveness

      Carnegie Business Training and Development
      In Dunfermline

      £165
      + VAT
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      Important information

      Typology Short course
      Location Dunfermline (Scotland)
      Duration 1 Day
      • Short course
      • Dunfermline (Scotland)
      • Duration:
        1 Day
      Description

      This one-day personal and professional development course will help delegates to: Recognise assertive behaviour and how it differs from other types of behaviour. Identify assertive skills and how to use them. Practise assertive skills to improve performance in the workplace.
      Suitable for: This course is ideal for all levels of staff within an organisation.

      Important information

      Government funding available

      Facilities (1)
      Where and when
      Starts Location
      On request
      Dunfermline
      Carnegie Conference Centre Halbeath, KY11 8DY, Fife, Scotland
      Starts On request
      Location
      Dunfermline
      Carnegie Conference Centre Halbeath, KY11 8DY, Fife, Scotland

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      Course programme

      Assertiveness Assertiveness is clear, honest and direct communication.

      This one-day personal and professional development course will help delegates to:

      • Recognise assertive behaviour and how it differs from other types of behaviour
      • Identify assertive skills and how to use them
      • Practise assertive skills to improve performance in the workplace
      How often have you felt that a colleague, member of your team or even your own views have not been understood or that they/you have not really said what they/you meant to say? Most employees have sound opinions and ideas on how to develop the business, deal with customers or make improvements to processes but many cannot express themselves effectively enough to make the necessary impact.

      This course will provide an insight into how to communicate effectively by identifying assertive behaviour, its uses and effects, and how to develop the skills needed to employ assertive behaviour in the workplace.

      This course is ideal for all levels of staff within an organisation.

      Cost

      £165 excl VAT

      Tailored

      As well as being open to any individual (open course) this course can be delivered (closed course):
      • to meet individual company requirements
      • to company housestyles and templates
      • within company premises specifically to a group or team of staff

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