Assertiveness Workshop Wed
Short course
In Corby
Description
-
Type
Short course
-
Location
Corby
-
Duration
1 Day
Assertiveness is a management and staff communication skill that helps you feel good about yourself without denigrating the rights and privileges of others. It increases the chances of achieving win/win situations in human transactions that take place every day of our lives. Handled correctly it can motivate and encourage development of appropriate behaviour in any set of given circumstances.
Facilities
Location
Start date
Start date
About this course
No formal entry requirements
Reviews
Course programme
- Code:
TBS-B4519 - Venue:
Weldon house, Corby Gate Business Park, Corby - Day/Time:
Wed 9am - 4.30pm - Duration:
1 day - Start At:
Wednesday 07 April 2010 - Interview:
No - Full Fee:
£132 - Concession Fee:
-
Content Assertiveness is a management and staff communication skill that helps you feel good about yourself without denigrating the rights and privileges of others. It increases the chances of achieving win/win situations in human transactions that take place every day of our lives. Handled correctly it can motivate and encourage development of appropriate behaviour in any set of given circumstances. Learning objectives · Understand the difference between passive, aggressive and assertive behaviour · Understand the difference between how you see yourself and how others see you · Appreciate the wide and rich variety of assertive techniques · Discover many ways that experts have sought to explain and understand the nature and demands of being assertive · Explain and apply the principles of negotiation · Recognise the importance of non-verbal communication and social skills · Influence people to achieve identified objectives · Reduce resistance and minimise conflict · Know when and how to accept the opinions, values and will of others · Work to achieve a win-win situation Assessment Group work and course exercises designed to underpin the principles and techniques of assertiveness. Assessment Tresham Business Solutions certificate of attendance
Assertiveness Workshop Wed