BICSc / BICS Cleaning and Supervisory Skills Certificate Scheme (CSSCS)

BICSc / BICS Cleaning And Supervisory Skills Certificate Scheme (CSSCS) BICSc / BICS Cleaning and Supervisory Skills Certificate Scheme (CSSCS)

The BICS Cleaning and Supervisory Skills Certificate Scheme is not a training program. It is an assessment of the supervisor as they carry out their normal duties. It provides for the qualification of cleaning supervisors and highlights the professional approach of the employing organisation. It does so by setting the standards for the level of skills achievement that supervisory staff should have.

The assessments cover

• Business Processes
• Technical Competences
• Communication
• Time Management
• Team Building

How to:

Benefit from cost effective assessment
Motivate and give recognition to those directly engaged on cleaning supervisory tasks

How does it work?

The most commonly used tasks are available to choose from and the scheme consists of a total of 26 suitable activities carried out by supervisors in their normal areas of work. This is an assessment of the supervisor's ability to supervise and not an assessment of their ability to clean.

The tasks covered:

Essential skills Complementary Skills

SSE1
Understanding what the company does
SSC1
Company handbook and policies
SSE2
Understanding what the client does
SSC2
Employee handbook
SSE3
Payroll input
SSC3
Interview process
SSE4
Stock management & budget responsibilities
SSC4
New starter process
SSE5
Equipment management
SSC5
Absence management
SSE6
Site Inductions
SSC6
Quality

SSE7
Health and Safety
SSC7
Role Profile
SSE8
Different forms of communication
SSC8
Problem Solving
SSE9
Telephone
SSC9
Chemical equipment knowledge
SSE10
Assertiveness
SSC10
IT (complimentary)
SSE11
Management of hours
SSC11
Expected behaviour and transaction
SSE12
Work study methods
SSC12
Negotiation and handling conflict
SSE13
Motivate and lead an effective team
SSC13
Recruitment process