Big Data Analytics for Telecom Regulators Training Course
Course
In City Of London
Description
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Type
Course
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Location
City of london
To meet compliance of the regulators, CSPs ( Communication service providers) can tap into Big
Data Analytics which not only help them to meet compliance but within the scope of same
project they can increase customer satisfaction and thus reduce the churn. In fact since
compliance is related to Quality of service tied to a contract, any initiative towards meeting the
compliance, will improve the “competitive edge” of the CSPs. Therefore, it is important that
Regulators should be able to advise/guide a set of Big Data analytic practice for CSPs that will
be of mutual benefit between the regulators and CSPs.
2 days of course : 8 modules, 2 hours each = 16 hours
Facilities
Location
Start date
Start date
Reviews
Subjects
- Communication Training
- Quality Training
- Quality
- Approach
- Compliance
Course programme
1. Module-1 : Case studies of how Telecom Regulators have used Big Data Analytics for imposing compliance :
- TRAI ( Telecom Regulatory Authority of India)
- Turkish Telecom regulator : Telekomünikasyon Kurumu
- FCC -Federal Communication Commission
- BTRC – Bangladesh Telecommunication Regulatory Authority
- Elements of NLP ( Natural Language Processing )
- Extracting SLA ( service level agreements ) from millions of Contracts
- Some of the known open source and licensed tool for Contract analysis ( eBravia, IBM Watson, KIRA)
- Automatic discovery of contract and conflict from Unstructured data analysis
- Intelligent spam detection engine (for SMS only) to assist the subscriber in reporting
- Crowdsourcing of data about offending messages and calls to speed up detection of unregistered telemarketers
- Updates about action taken on complaints within the App
- Automatic reporting of voice call quality ( call drop, one way connection) for those who will have the regulatory app installed
- Automatic reporting of Data Speed
Implementation of dashboard and alarm service
- Microsoft Azure based dashboard and SNS alarm service
- AWS Lambda Service based Dashboard and alarming
- AWS/Microsoft Analytic suite to crunch the data for Alarm generation
- Alarm generation rules
- Metered billing by service and subscriber usage
- Network capacity analysis and planning
- Edge resource management
- Network inventory and asset management
- Service-level objective (SLO) monitoring for business services
- Quality of experience (QOE) monitoring
- Call Drops
- Service optimization and product development analytics
- Compliance on Refund policies
- Subscription fees
- Meeting SLA and Subscription discount
- Automatic detection of not meeting SLAs
- Using a PAAS Cloud like AWS Lambda, Microsoft Azure
- Using a Hybrid cloud approach
Big Data Analytics for Telecom Regulators Training Course
