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BTEC Customer Relationship Management
- BTEC
- Folkestone
- Different dates available
- 1 Year
...This course will comprise of an introduction to retail services, retail selling and customer service, merchandising and display for retail sales and specialist units... Learn about: Sales Strategy, Customer Service, Retail Sales...
Similar training in other typologies
- Course
- Online
- Intermediate
- Different dates available
.... The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer... Learn about: Customer Care, Relationship Building, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
... for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies... Learn about: Customer relationship, Customer Relationship Management, Customer Service...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science of Questions in Qualification 12:15... Learn about: Sales Techniques, Marketing Strategy, Customer Care...
- Course
- Online
- Different dates available
... all the techniques you require to help increase competition in their jobs. It will also help you boost your confidence level which will help you deal with the difficult situation. This course will also help you enhance you communication skills which will make it easier to communicate with the customers... Learn about: Customer relationship, Customer Relationship Management...
- Course
- Online
- Different dates available
- 1 Year
...Aromatherapy has not only the power to influence our sense of smell but also the potential to heal diseases. This therapy mostly used in combination with other treatments, such as massage therapy and acupuncture. By enrolling in this Aromatherapy with Customer Relationship and Facebook for Business... Learn about: Social Media, Facebook Page, Massage Therapy...
- Course
- Distance Learning
- Advanced
- December
... in your own time and at your own pace, with the help and support of your own personally-assigned tutor! In the business world, the quality of the Customer Service and organisation provides can determine whether it succeeds or fails. The modern consumer is showing growing preference to brands that focus... Learn about: Customer Manager, Customer Care, Customer analysis...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- 3 Months
... burden for organisations to develop strategies that will put their customers first... Learn about: Relationship Building, Customer Manager, Customer relationship...
- Course
- Online
- Different dates available
... that go beyond customer satisfaction and achieve customer delight... Learn about: Customer relationship, Customer Relationship Management, IT Management...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Short course
- Hammersmith
- September
- 1 Week
... directors, managers, executives, practitioners and staff; senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary... Learn about: Sales Training, Customer Relationship Management, Strategic Business Management...
... directors, managers, executives, practitioners and staff; senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary... Learn about: Sales Training, Customer Relationship Management, Strategic Business Management...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
← | → see all
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
← | → see all
-
The course was good and I had a great time in all.
← | → see all
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
...In this short course a review of the theoretical conditions for Customer Relationship Management is given... Learn about: Customer Care, Relationship Marketing, Customer Service...
- Course
- Online
- Different dates available
...Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them with the highest level of support and service at all times will result in an increase in revenue.Anyone who wants to ensure that their company retains clients... Learn about: Critical Thinking, Human Resources, Customer Relationship Management...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Customer Service Skills, Sales Training, Customer Manager...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Service Management, Customer database, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Strategic thinking, Customer Needs, Direct Marketing...
- Course
- Distance Learning
- Advanced
- December
... to every to major town and city worldwide. Learn how to take your existing salesmanship to the next level, build strong customer relationships and reap the rewards of professional-level communication skills. Master the art of dealing with difficult customers, learn how to accurately read customer behaviour... Learn about: Quality Training, Retail Management, Retail Team Leader...
- Course
- Online
- Intermediate
- Different dates available
... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Product Selection, Customer Relationship Management, Development team...
- Course
- Online
- February
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer Service Skills, Customer Care, Customer Manager...
- Course
- Online
- Beginner
- Different dates available
...The Certificate in Relationship Management develops your skills in business planning, account portfolio management, and the role of the relationship manager as a trusted adviser. Completion will provide you with the skills to anticipate, identify and satisfy customer needs profitably... Learn about: Business Studies, Customer Relationship Management, Business Plan...
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