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BTEC Customer Retention Strategy
- BTEC
- Folkestone
- Different dates available
- 1 Year
...This course will comprise of an introduction to retail services, retail selling and customer service, merchandising and display for retail sales and specialist units... Learn about: Customer Retention Strategy, Customer Service, Sales Promotion...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
... of preferred styles highlights the most appropriate strategies for each individual... Learn about: Marketing Strategy, Customer Manager, Customer satisfaction...
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Retention Strategy, Customer Manager, Customer care operatives...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Option 1 Tuition Fee: £525 Exam & Registration Fee: £79 Option 2 Tuition Fee: £500 Exam & Registration Fee: £75 Option 3 Tuition Fee: £525 Exam & Registration Fee... Learn about: Customer Relationship Management, Customer Retention Strategy, Sales Strategy...
- NVQ
- Online
- Different dates available
- 12 Months
... customer relations Understand how to boost a client’s confidence in you and the organisation you represent Recognise the importance of customer retention... Learn about: Customer Service, Customer Service Skills, Customer Retention Strategy...
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Service, Customer Service Skills, Customer Retention...
- Course
- Huddersfield
- Intermediate
- Different dates available
... with many benefits including the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, facilitating opportunities to enhance customer satisfaction, addressing risks and opportunities associated with its context and objectives... Learn about: ISO 9001, Quality Training, Quality management...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...the Services Dealing with VIP Guests • Packing Procedures • Interrelationship of Cost, Time and Stock Levels • Bar Set-up • Food Service • Silver Service... Learn about: Customer Relationship Management, Customer Retention, Customer satisfaction...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
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- Course
- Online
- Different dates available
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Service, Value chain, Customer Focus...
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Service, Value chain, Customer Focus...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | → see all
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | → see all
- Course
- Online
- January
...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes... Learn about: Customer satisfaction, Customer Care, Telephone techniques...
- Course
- Online
- Intermediate
- Different dates available
... mile to provide excellent customer service... Learn about: Customer Retention Strategy, Customer relationship, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer satisfaction, Customer Retention, Customer relationship...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer satisfaction, Customer database, Customer Manager...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...LSC funded full qualifications are free for 16-18 year olds * *Almost all the courses in this section are LSC funded full qualifications. LSC funded... Learn about: Sales Promotion, Customer Retention Strategy, Retail Management...
- Course
- Online
- Intermediate
- Different dates available
...This online Customer Service course will help learners define who their customers are and how to understand their needs... Learn about: Customer Retention Strategy, Customer Service Skills, Customer satisfaction...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer relationship, Customer Retention, Customer Retention Strategy...
- Course
- Online
- Different dates available
...In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling... Learn about: Customer relationship, Marketing Strategy, Customer Retention Strategy...
- Training
- Online
- Intermediate
- 1 Day
...This webinar will help you maintain high-levels of customer satisfaction while minimizing conflict, And you will learn best practices-what today's customers really want and expect in 2019 (based on experience and latest research)... Learn about: Business Process, Customer Manager, Customer Care...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
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I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
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- Master
- Milano (Italy)
- 12 Months
...MARKETING MANAGEMENT >> Understanding a market and the customers >> Developing marketing strategy >> Planning marketing operations >> Managing brand... Learn about: Marketing Tools, Communication Training, Brand Strategy...
...MARKETING MANAGEMENT >> Understanding a market and the customers >> Developing marketing strategy >> Planning marketing operations >> Managing brand... Learn about: Marketing Tools, Communication Training, Brand Strategy...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
← | → see all
-
Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
← | → see all
-
I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
← | → see all
- Course
- Online
- February
... program along. Strategies for Customer Retention Next, participants will explore ways to retain customers through a large group discussion. Building... Learn about: Strategic Planning, CRM Programs, Customer Retention Strategy...
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