Accetts Group

BTEC Certificate for Conflict Management Trainers

Accetts Group
In Bristol, London and Manchester

Price on request
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Important information

Typology BTEC
Location At 3 venues

Understand aggression. Know how to deal with aggression in themselves and others. Know how to conduct potential conflict risk assessments. Improve personal skills. Know how to effectively respond to conflict situations. Be able to develop and deliver scenario based training.
Suitable for: The following would benefit from attending this course: Trainers wishing to deliver Unit 2 SIA approved training. Trainers requiring this qualification to comply with SIA regulations. Conflict Management trainers in all industries.

Important information

Government funding available

Facilities (3)
Where and when



Bristol (Somerset)
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On request
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On request
Manchester (Greater Manchester)
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On request

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Course programme


To provide candidates with the knowledge and skills required to deliver scenario based conflict management training. This course is one of those required by trainers delivering Unit 2 training for SIA approved courses with effect from 1 January 2006.


The course is project and classroom based. A project must be completed before Unit 2 (Scenario based training) can be udertaken. Project work should take 2 weeks in the workplace and Unit 2 is 3 days in the classroom.

Course Content

During the course candidates will learn:

  • Behaviour patterns in individuals and groups
  • How adrenalin affects aggression
  • How perception affects attitudes
  • How to respond to different situations
  • How to safely deliver conflict management scenarion based training
  • The role of the instructor in scenario based training


  • Comply with current regulations regarding conflict management training
  • Increase employability as security industry trainers
  • Gain more work
  • Earn more money

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