Business Change Management

What you will learn On successful completion of this course you will be able to:Understand the nature of business changeUnderstand the psychology of changeUnderstand team and group behaviour and dynamics in changeUnderstand the role of feedback and appraisal to support changeAppreciate the activities in the lifecycle of a business change projectDescribe the nature and implications of business changeSummarise the basic theory of the psychology and motivationEvaluate the choice of change strategy in different organisation contextPlan change programmePlan communication programmeDescribe the different types of incentives and recognition programmes.