Business Communication (Byte Size Skills Course)
Course
In Bude
Description
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Type
Course
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Location
Bude
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Start date
Different dates available
Business Communication (Byte Size Skills) Course
About the Business Communication (Byte Size Skills) Certificate
This byte size course is a great way to enhance your communication skills ready for the world of business and management. With theoretical notions of models, message and channels, as well as very applicable concepts such as elements of informal dialogue, barriers to communications such as language, emotion, perception and others that can impede or accelerate traditional communication.
This is a short course to empower distance learners with sufficient knowledge to become better business communicators in the business world. As a bitesize course, students may finish this distance learning course in 20 hours of study or less.
Who should study this course?
This is a course that should interest any communication professional that would like to add some theoretical aspects to their practical knowledge. It just as well suits a new entrepreneur who has developed a great business idea before getting to grips with the business skills required in the start-up arena.
Persuading, influencing, negotiating, networking or collaborating are all skills that everyone benefits from, be it in a customer-facing job, a public relations role, or in a business leadership position. You can take this business skills course without any prior qualifications, or any particular career experience.
What happens after the course?
At the end of this course you will have learnt key theories and models of communication, a number of obstacles to effective communication, as well as a better analysis and listening capacity. You may decide to continue with complementary studies, but you may also put these business writing skills to practice straight away..
The career options to choose from are hugely varied
Facilities
Location
Start date
Start date
Reviews
Subjects
- Leadership
- Business Communication
- IT
- Communication Training
- Skills and Training
Course programme
Syllabus
Introduction
Objectives
Communication: Some Theories and Models
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions - fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Formal and Informal Communication
Introduction
Formal and informal communication
Vertical communication
Network patterns
Horizontal (lateral) communication
The grapevine
Summary
Course Summary
References
Tutor-marked Question Paper
Study HoursThis is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.
The approximate amount of time required to complete the course is: 20 hrs.
Business Communication (Byte Size Skills Course)