Business Process Analysis and Engineering

What you will learn On successful completion of this course you will be able to:Understand the concept of business process and business process managementUnderstand different business process charts and modelsUnderstand business process improvement and lean processesAppreciate the practice of business process re-engineeringAppreciate the practice of business analysisPresent the concepts of business process managementIdentify the range of business processes in manufacturing and service sectorsDescribe the approaches to re-engineer and improve business processesDemonstrate working knowledge of process modelling and charting toolsAnalyse business processes using the lean approachRun process improvement workshops.