Business Process Analysis | Business Process Analyst
Course
In Cardiff
Description
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Type
Course
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Location
Cardiff (Wales)
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Duration
2 Days
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Start date
Different dates available
One year’s free BCS, The Chartered Institute for IT, Associate membership
The Knowledge Academy courseware folder Exam Refreshments
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Value chain
- Network Training
- Process Improvement
- Business Process
- IT
- Systems
Course programme
Context for business process modelling
- Business systems and IT systems
- Definition of a process
- Context and detailed approaches
- Logical and physical processes
- Roles and responsibilities in business process modelling
- Process and functional views of an organisation
The organisational view
- Stakeholders
- Value chain analysis
- Systems within an organisation
- Scope of processes
- Case study – stakeholder identification and value chain analysis
Modelling an organisation
- Case study – high-level organisation models
Modelling processes
- Approaches to process modelling
- Flow charts
- Scenario descriptions
- Activity diagrams
- End-to-end process maps (‘swim lane’ diagrams)
- Business events
- Business rules
Creating ‘As is’ process models
- Case study – identifying business events and constraints
- Case study – creating an ‘is’ process map
Analysing tasks
- Identifying tasks
- Business events
- Business rules
- Task analysis worksheets
Human aspects of performance
- Support required
- Standards
- Skills
- Feedback and consequences
- Human performance worksheets
Managing and measuring processes
- The role of the manager
- Hierarchy of measures
- Formal approaches to measurement – Six Sigma
Process improvement and redesign
- ‘To be’ process models
- Benchmarks
- Process problems:
- Handoffs
- Delays
- Lack of IT support
- Process disconnects
Process redesign patterns
Creating ‘To be’ process models
- Case study – ‘should process maps’
Implementation issues
- IT requirements
- Organisation design
- People issues
- Procedure design
- Managing change
- Case study - implementation
IT support for business processes
- Bridging the gap between processes and IT
- Defining IT requirements from process models
Course summary and review
- Review of concepts and techniques
BCS Membership
Included in your professional certification; one year’s free BCS, The Chartered Institute for IT, Associate membership.
Upon passing your examination, make the most of your professional certification and continue your career development with BCS Associate membership. Whether you’re looking for career support through the BCS global skills, training and development framework, SFIAplus, seeking promotion or a network of new contacts, we’re here to support you. BCS membership provides exclusive access to resources, content and opportunities that will enrich your career.
BCS Membership allows you to give back to society. Some of the industry’s challenges are around personal data, health, education, and IT capabilities. By becoming part of our professional community you can get involved and do your bit to make IT good for society.
Additional information
- The Course & Examinations are Fully Accredited by BCS
- GUARANTEED LOWEST PRICE IN THE INDUSTRY
- Become a Certified Business Analyst in Just 2 Days
- Flexible Dates, with Small and Interactive classes
- Gain the Key Skills to get Ahead in Business Analysis
- Very High Business Analysis delegate Pass Rates
- Includes pre-course material, manuals, exams and certificates
- Courses delivered by World Class Business Analysis Training instructors
- Earning potential with Business Analysis certification between £40k to £80k**
- Business Analysis Training in Luxury Nationwide Venues
- Book Online or Call 01344 203999
Business Process Analysis | Business Process Analyst
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