C & G Level 2 NVQ Certificate in Customer Service

Coleg Gwent

Foundation degree

In Newport

Price on request

The best Accounting courses

See all

See all

Description

  • Type

    Foundation degree

  • Location

    Newport (Wales)

  • Start date

    Different dates available

Course AimsThis level 2 qualification aims to build on or recognise good practice in customer service in any industry or to support their technical expertise in any job role, acknowledging the importance of effective communication and service delivery.

Facilities

Location

Start date

Newport
See map
Nash Road, NP19 4TS

Start date

Different dates availableEnrolment now open

About this course

                                                                                      

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • IT
  • Customer Service
  • C++
  • Industry

Course programme

Target Audience

This course is for people who work in a customer facing environment dealing with a range of customers in any industry. This programme provides you with an opportunity to demonstrate the skills and knowledge needed for a career in customer service and has been designed so that evidence can be gathered in the workplace.


Additional information

Course Duration

These programmes are candidate led, but on average, a level 2 qualification takes up to 6 months.

Work is assessed through performance at work the assessor observes employees at work and assesses performance against the national standards. Evidence may also come from a witness, or a log or diary of individuals work. Questioning either oral or written. Assessors will ask questions to ensure the necessary knowledge and understanding to carry out the various job activities.

                                           

See related categories

C & G Level 2 NVQ Certificate in Customer Service

Price on request

The best Accounting courses

See all

See all