Certificate in Administrative Support
Course
Online
Description
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Type
Course
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Methodology
Online
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Class hours
1h
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The Certificate in Administrative Support course is an introductory training course designed to provide learners with an in-depth understanding of the duties and skills to deliver excellent office support. It covers all areas of administrative training, from time-management to organising the workspace to how to work effectively in a team of two. It also explores expert personal development strategies and self-empowerment techniques to help learners build their professional image.
This course includes case studies and practical exercises designed to build your confidence in the working environment and equip you with up-to-date transferable skills that will add great value to your resume. On successful completion, you will have an excellent understanding of office etiquette and protocol, equipped with the essential tools to provide a high standard of administrative support across all sectors and industries.
Facilities
Location
Start date
Start date
About this course
Learning Outcomes:
Understand the roles and responsibilities of administrative support professionals
Strengthen your time-management, organisational & business communication skills
Know how to maintain records, enter data and communicate professionally through email and via phone
Improve your body language and non-verbal communication to build strong working relationships
Build your confidence in the workplace through personal development exercises
Know the etiquette and protocol for greeting clients, guests and customers
Learn how to work effectively in a team of two as well as work on your own initiative
Deepen your knowledge of office etiquette, office culture and office guidelines
This course is for aspiring professionals looking to secure a career in office support. It is a beginners course for those who have little or no experience in an administrative role. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace.
Career Path
On successful completion, learners will have developed a range of up-to-date and in-demand skills required to succeed in any office support role. They will also have an excellent understanding of office etiquette and how to communicate effectively in a business environment. Professions in this field include:
Office Administrator
Office Administrative Assistant
Secretary
Personal Assistant
Receptionist
Office Manager
Data Entry Clerk
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Office IT
- Communication Skills
- Team Training
- Ms Office
- Communication
- Verbal Communication Skills
- Skills
- WRAPPING
- Special Tasks
- Getting Organized
Course programme
- Module One: Getting Started
- Module Two: Getting Organized, Part One
- Module Three: Getting Organized, Part Two
- Module Four: Managing Time
- Module Five: Getting It All Done On Time
- Module Six: Special Tasks
- Module Seven: Verbal Communication Skills
- Module Eight: Non-Verbal Communication Skills
- Module Nine: Empowering Yourself
- Module Ten: The Team of Two
- Module Eleven: Taking Care of Yourself
- Module Twelve: Wrapping Up
Certificate in Administrative Support