Description

Type

Course
Level

Intermediate
Methodology

Online

Duration

Flexible
Start date

Different dates available

For growth and development, all organizations need well-timed and efficient administrative support to function effectively. Nearly every sector requires administrative managers; Office and administrative supervisors to perform administrative tasks such as keeping schedules and tasks organized, organize meetings, events and activities as required etc, which help to keep everything in an office running smoothly and efficiently. We provide certification for those seeking career in Administration and Office Management that help people with office administration jobs to perform their tasks better.

Facilities

Online

Start date

Different dates availableEnrolment now open

About this course

Who is it intended for?

The certification is designed to focus on development of employability skills essential for today’s office personnel that inculcate organization and time management, stress management, self-analysis, self-promotion and professional development skills. It provides an opportunity for those who wish to work in an organization as an administrative professional.

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Subjects

Office IT
Meetings
Hospitality
Ms Office
Office Assistant
Office Administration
Telephone Usage
Telephone Manners
Telephone etiquettes
Fundamental activities
Mail Automation

Teachers and trainers (1)

Name Name

Teacher

Course programme

Overview of Office Administration

Qualities required in an office assistant
Interview tips
Daily Routine of an Office assistant
Office Supplies

Telephone Usage

Telephone Manners
Telephone etiquettes
Voice Mail etiquettes

Mail Services

Incoming Mail
Outgoing Mail
Fundamental activities of mail handling department
Mail Automation

Travel arrangement and Hotel Reservation

Hotel reservations
Hotel Accommodation

Hospitality

Important tasks of a receptionist
Etiquettes as a host
Etiquettes as an Invitee
Etiquettes of using Elevators/Escalators
Etiquettes of using Stair Case
Etiquettes of using a Door
Table Manners/Etiquettes of using Table

Meetings

Types of meetings
Types of Committees
Meeting Terminologies Glossary

Record Management

Horizontal Filing
Vertical filing
Lateral filing
Computer filing

Office Automation

Duplicating machine
Photocopying machine
Features of photocopying machine
FAX (Facsimile)
Dictaphone
Desktop Publishing (DTP)
Time recording machine
Document Shredder
Telecom Equipments

Computer Fundamentals

Computer Hardware
Computer Software

MS-Office

MS-Word
MS-Excel
MS-Powerpoint

Office Ergonomics

Distance between desk and chair
Positioning Computer keyboard and Mouse
Positioning of computer display
Organizing the work area
Constant intervals
Internet
E-banking
Data Security
Business Letter
Book-Keeping and Accounting
Stress Management
Time Management

Additional information

Certified Office Administrator might find employment in banks, Schools, corporate, travel and tourism, hotel Industry etc as administrative staff. Practically every business needs an office administrator and this certification can really help get a job that you deserve.

See related categories

Certified Office Administrator

Questions & Answers

Reviews

Subjects

Course programme

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