CISCO CCNA Collaboration Courseware

Get to grips with a comprehensive introduction to Cisco Collaboration Architecture over eleven modules covering small to midsize businesses, Cisco Unified Communications Manager, Cisco Unified Connection and a lab introduction.
Move on to 19 detailed units on telephony and call routing which takes in deployment scenarios, gateway call routing basics and configuring the gateway.
Next, get a comprehensive grounding on preparing the network and phone behaviour including preparing the network for voices, IP phone behaviour, configuring the LAN lab, standing up the platform lab and using OVA templates to deploy both CUCMUCIMP and prime collaboration provisioning.
Explore the important area of CUCM Administration Interfaces, focussing on CUCM stand up, end user interfaces, end user configuration, end point implementation, IMP integration, CUC integration, IP communicator, profile and templates, CUCME phone configuration, CUCM end user portal, configuring CUCM phones from scratch and configuring Cisco SX20 Codec.
Learn all you need to know about call configuration, including advanced call coverage, calling constrictions and COS, implementing class of control, connecting to the PSTN, configuring voice gateway features, PSTN calling and digit manipulation and PSTN dial plan configuration.
Reflect on and consolidate your learning so far.
Get an introduction to CIVND over two thorough chapters, including a helpful overview of the big picture.
Deepen your knowledge of Cisco video components and architecture and Cisco video and content delivery.

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Expert instructors with 15+ years of professional experience make the course content easy to apply to the real world scenarios you will encounter.
Visual demonstrations, multimedia presentations, flash cards and educational games make learning fun and appealing to a wide range of learning styles.
Practice quizzes and mock exams enhance and consolidate the learning experience.
The intuitive navigation and controls put you in charge of your study.
Technical support is on hand, should you need it.
Gaining your new skillset will get your CV to the top of your pile, boosting your employability.
Get on the next rung of the career ladder today by signing up to Cisco CCNA Collaboration Courseware.