On completion of the course, you’ll be confident taking charge of the administration of end-user interfaces, telephony and mobility features and Cisco UC solutions maintenance. In other words, you’ll be prepared for the CICD course. Not only that...
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Subjects
CCNA
Cisco
Course programme
Introducing Cisco Collaboration Architecture
Telephony And Call Routing
Preparing The Network And Phone Behavior
CUCM Administration Interfaces
Call Configuration
Cisco Video Components And Architectures
Unified IP Phones, Desk Endpoints And Cisco Jabber
Cisco Telepresence Endpoints
Multipoint Conferencing
Cisco Digital Media Players
Additional information
Get to grips with a comprehensive introduction to Cisco Collaboration Architecture over eleven modules covering small to midsize businesses, Cisco Unified Communications Manager, Cisco Unified Connection and a lab introduction.
Move on to 19 detailed units on telephony and call routing which takes in deployment scenarios, gateway call routing basics and configuring the gateway.
Next, get a comprehensive grounding on preparing the network and phone behaviour including preparing the network for voices, IP phone behaviour, configuring the LAN lab, standing up the platform lab and using OVA templates to deploy both CUCMUCIMP and prime collaboration provisioning.
Explore the important area of CUCM Administration Interfaces, focussing on CUCM stand up, end user interfaces, end user configuration, end point implementation, IMP integration, CUC integration, IP communicator, profile and templates, CUCME phone configuration, CUCM end user portal, configuring CUCM phones from scratch and configuring Cisco SX20 Codec.
Learn all you need to know about call configuration, including advanced call coverage, calling constrictions and COS, implementing class of control, connecting to the PSTN, configuring voice gateway features, PSTN calling and digit manipulation and PSTN dial plan configuration.
Reflect on and consolidate your learning so far.
Get an introduction to CIVND over two thorough chapters, including a helpful overview of the big picture.
Deepen your knowledge of Cisco video components and architecture and Cisco video and content delivery.
Explore Cisco video surveillance and Cisco collaboration.
Find out about the central collaboration endpoint control.
Learn about Cisco Unified IP Phones, desk endpoints and Cisco Jabber before exploring their configuration.
Get confident operating and troubleshooting Cisco Unified IP Phones and Cisco Jabber.
Get to grips with Cisco Telepresence Endpoints and learn about their characteristics and installation.