Cisco CCNA Voice Course

Course

Online

Price on request

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Course Description
The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.
The CCNA Voice Certification assesses skills and knowledge related to the Cisco Unified Communications Manager 8.0 (CUCM) 8.0. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organisations such as companies with less than 2,000 employees
The CCNA Voice certification is earned by passing the 640-461 ICOMM V8.0 (Introducing Cisco Voice and Unified Communications Administration)

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Who Is This Course For?
This course is ideal for individuals with a valid CCNA or any Cisco CCIE certification.
By choosing online learning instead of a classroom based course, it eliminates the need for time away from work, saving you valuable time and money. It is ideal for those with tight schedules as our online courses give you 12 months unlimited access to all the course materials, so you can study at a pace that suits you. Allowing you to easily resume your studies whenever you have the time. All you need is internet connection to study, so you can study from the comfort of your home or any environment that suits you.

Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

Certification Details
In order to earn your certification, you’ll have to sit an exam after completing your course with us. To prepare you for your exam, we provide interactive quizzes after each module and a mock exam at the end of your course to ensure you’re fully prepared for the real thing. Once you’ve passed with at least 85%, you’ll be ready to book your exam as a private candidate.
Booking your exam is pretty simple, just purchase your exam voucher and schedule your exam. To make life easier, we can help you find an appropriate exam centre and give you all the information you need to secure your place.
Please note that the exam fees aren’t included in the course price.
Got a question about exams? Contact one of our course advisors. We’re happy to help!

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Subjects

  • Voice
  • Cisco
  • Network
  • VoIP
  • CCNA
  • Communications
  • IP
  • Network Training
  • Media

Course programme

640-461: Cisco Voice Certification: ICOMM 8

Section 1 - Program Introduction

  • Cisco Unified Communications v8
  • VOIP Concept
  • CUC Manager
  • Section Summary

Section 2 - Voice Essentials

  • VOIP Overview
  • Section Summary

Section 3 - Planning Considerations

  • Operating System Interaction
  • Licensing Discussion
  • Basic Configuration Process
  • Section Summary

Section 4 - User Administration

  • User Privileges
  • LDAP-Demo Introduction
  • Managing Users
  • Section Summary

Section 5 - Basic Features

  • Cisco IP Phone Overview
  • Phone System Configuration
  • Class of Control
  • Partitions
  • Partitions and Calling Search Spaces
  • Media Gateway Control Protocol
  • Media Gateway Control
  • CME Web
  • Section Summary

Section 6 - Media Resources

  • Conferencing
  • Conferencing, Ad Hoc and Meet Me
  • Configuring Router Resources
  • Music on Hold
  • Music on Hold
  • Media Resource Management
  • Section Summary

Section 7 - Tools and Plug-ins

  • Tools Overview
  • CUCM Tools
  • Section Summary

Section 8 - Troubleshooting

  • Voice Discussion
  • Flowchart and Key Points
  • Section Summary
  • Certification
  • Program Summary
  • Lab Guide - Introduction
  • Unity Voice Mail System
  • Auto Quality of Service
  • Phone Demonstration
  • Course Summary

Cisco CCNA Voice Course

Price on request