Cisco IP Telephony Part 1 & 2

This 5-day comprehensive course combines CIPT Part 1 and Part 2, so delegates learn the configuration, operations, and troubleshooting of Cisco IP Phones and Gateways. Investigate configuration of Call Manager on a Linux Platform and determine implementation of IP Technology using version 5.0 of Call Manager. Delegate numbers are kept particularly low on this course, so that a certain amount of flexibility can be given in terms of the subjects covered. Instructors will ensure that all delegate individual requirements and specifications are covered within this course. Course content

• Course Introduction
• Establish an On-Cluster Call
• Components of Cisco IP Communications
• Cisco CallManager Cluster and Deployment Options
• Set up Cisco CallManager
• Cisco catalyst Switches
• Cisco IP Phones
• Add Phones and Other Endpoints
• Cisco IP Telephony Users
• Cisco Bulk Administration Tool
• Add Users
• Establish an Off-Cluster Call
• Telephony Class of Service
• Configuring a Telephony Class of Service for Devices
• Route Plan Basics
• Building Basic Route Plans
• Advanced Route Plans
• Cisco Access Gateways
• Configure Complex Route Plans
• Call Admission Control and Survivable Remote Site Telephony
• Configure Call Admission Control and Survivable Remote Site Telephony
• Enable Features for Users
• Media Resources
• Configure Media Resources
• Softkey Template
• Features, Configure IP Phones
• Cisco CallManager Attendant Console
• Cisco IP Softphone
• Cisco Voice over IP Integrated Applications
• Enabling Video Calling and Conferencing
• Cisco Video Telephony Solution Components
• Configuring CallManager for Video
• Configuring a Dial Plan for Video Telephony
• Securing IP Communications
• Principles of IP Communications Security
• Authentication and Encryption Fundamentals
• Operating System and CallManager
• Secure AdministrationHTTPS
• MS Windows IPsec
• CallManager Hardening
• Monitoring and Managing IP Communications
• Internal Server Tools
• Tools and Accounts
• Database Services
• Command-Line Tools
• Cisco CallManager Serviceability
• Real-Time Monitoring Tool
• Call Detail Records
• Directory Enhancements