Cisco IP Telephony - Part 2

Prerequisites:
CIPT 1 course or equivalent knowledge

Course Content:
The Cisco IP Telephony Part II course focuses on Cisco CallManager advanced features and options. These features include point-to-point video calls for appropriate video enabled endpoints as well as video conferencing, Cisco CallManager Attendant Console, IP Softphone and extension Mobility, security features for hardening of applications and hardware for VoIP, and command-line tools and monitoring devices that Cisco provides for troubleshooting voice and data networks.

Course Objectives:
After completing this course, the student should be able to:
· Configure Cisco CallManager to support video calls and conferencing
· Identify advanced IP routing principles, including static and dynamic routing characteristics and the concepts of classless routing and network boundary summarization
· Configure applications to extend the capabilities of Cisco CallManager
· Secure an IP Communications network
· Manage IP Communications solutions with internal server tools

Course Outline:
Module 1: Course Introduction

Module 2: Applications
· Cisco CallManager Attendant Console
· Cisco IP Softphone
· Cisco Voice over IP Integrated Applications

Module 3: Enabling Video Calling and Conferencing
· Cisco Video Telephony Solution Components
· Configuring CallManager for Video
· Configuring a Dial Plan for Video Telephony

Module 4: Securing IP Communications
· Principles of IP Communications Security
· Authentication and Encryption Fundamentals
· Operating System and CallManager
· Secure Administration HTTPS
· MS Windows IPsec
· CallManager Hardening

Module 5: Monitoring and Managing IP Communications
· Internal Server Tools
· Tools and Accounts
· Database Services
· Command-Line Tools
· Cisco CallManager Serviceability
· Real-Time Monitoring Tool
· Call Detail Records
· Directory Enhancements