Cisco TSHOOT - Cisco Troubleshooting Training

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

Prerequisites

• CCNA

Course Content

• This course is designed to help students prepare for Cisco CCNP(R) certification. The TSHOOT course is one of three components in the CCNP curriculum.
• TSHOOT is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions.
• Students will learn to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.
• Extensive labs provide for hands-on learning and reinforce troubleshooting skills..

Course Objectives

Upon completing this course, the student will be able to meet these overall objectives:

• Plan and document the most commonly performed maintenance functions in complex enterprise networks
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
• Practice maintenance procedures and fault resolution in switching-based environments
• Practice maintenance procedures and fault resolution in routing-based environments
• Practice maintenance procedures and fault resolution in a secure infrastructure
• Troubleshoot and maintain integrated, complex enterprise networks

Course Outline

• Module 0: Curriculum Overview
• Module 1: Planning Maintenance for Complex Networks
• Module 2: Selecting Maintenance and Troubleshooting Tools and Applications
• Module 3: Planning Troubleshooting Processes for Complex Enterprise Networks
• Module 4: Maintaining and Troubleshooting Campus Switching-Based Problems
• Module 5: Maintaining and Troubleshooting Routing Based Solutions
• Module 6: Maintaining and Troubleshooting Network Security Solutions
• Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

Who Should Attend

• Customer
• Employee