Cisco Unified Communications Manager – Cisco Courses

In Cardiff

£ 3,995 + VAT
  • Typology


  • Location

    Cardiff (Wales)

  • Duration

    3 Days

  • Start

    Different dates available


Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments




See map
Castle Street, CF10 1SZ


Different dates availableNow taking bookings

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More than 50 reviews in the last 12 months

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What you'll learn on the course

  • Networks
  • Cisco
  • IT
  • Network
  • Communications
  • Network Training
  • Network
  • Cisco
  • Cisco
  • Network

Course programme

The Knowledge Academy Cisco Unified Communications Manager 10.x for Administrators 3 day course covers the following topics:


This 3-day course will cover the features, outlines and main components of Cisco Unified Communications Manager. This course will include the materials to be able to gain the knowledge on the importance of the enterprise network configuration of redundancy to explain user configuration and the user web interface.


In order to attend this course you must have the following prerequisites:

  • Be familiar with IP and networking or voice networks
  • Have experience in the Windows desktop environment

Who should attend this course?

This course is highly recommended for those who need to gain an understanding of Cisco Unified Communications Manager:

  • Phone network administrators
  • Data system administrators
  • Entry-level network engineers

Learning Outcomes

Upon completion of this course, candidates will be able to:

  • Have an in-depth knowledge on Cisco Unified Communications Manager
  • Have knowledge on the importance of the enterprise network configuration of redundancy
  • Gain the skills to explain user configuration and the user web interface
  • Gain the skills to explain route plan and on-net/off-net calling

Course Outline

This course will include the following topics:

  • Introduction to Cisco Unified Communications Manager
  • Features of Cisco Unified Communications Manager
  • Key Concepts
  • Endpoint Administration
  • End-User Administration
  • Dial Plan Introduction
  • Dial Plan Implementation
  • End User Telephony
  • End User Mobility Features
  • Media Resources
  • Cisco Unified Communications Manager IM
  • Cisco Unified Communications Manager Presence Service
  • Cisco Unified Communications Backup
  • Cisco Unified Communications Restore
  • Cisco Unified Communications Manager Service
  • Overview

Additional information

  • Gain an understanding on the user web interface
  • Identify information on end user mobility features
  • Candidates will be able to explain user configuration
  • Courses delivered by world class training instructors in luxury venues
  • Book Online or Call 01344 203999 to speak to a training advisor today
  • This Cisco Unified Communications Manager course includes material and manuals
£ 3,995 + VAT