7

Online Customer Management college courses

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EMAGISTER CUM LAUDE
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online college course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Evaluation, Quality Assurance, Quality Techniques... More


£295
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EMAGISTER CUM LAUDE
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... to equip the learner with the knowledge, understanding and skills to deliver effective customer service irrespective of the type of organisation. This flexible and comprehensive course requires no prior knowledge and will support you in the preparation for further education and new job prospects whilst... Learn about: Telephone Skills, Customer Service Skills, Controlling Anger... More


£295
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  • Vocational qualification
  • Distance Learning

...At the end of the course you will be able to: Understand the importance of excellent service. Define service excellence. Identify what customers want. Devise a plan for service excellence. Deliver a service excellence project. Monitor and assess the effectiveness of your project. Maintain service... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service... More


£250
+ VAT
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  • NVQ
  • Distance Learning

...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff... Learn about: Customer Service... More


Price on request
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  • NVQ
  • Online

...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service... More


Price on request
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  • HNC
  • Online

...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College... More


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  • BTEC
  • Online

...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: Travel Tourism, IT Management, Travel and Tourism... More


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  • NVQ
  • Online

...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service... More


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Principles of Customer Service Level 2 Certificate QCF - Distance Learning college course
4.5 1 opinion
eDistance Learning
  • NVQ
  • Distance Learning
  • Intermediate
  • 12 Months

...Effective customer service is crucial when developing a successful working business. This programme will help you to develop the skills needed to do this and achieve a qualification that recognises your achievement. This Principles of Customer Service QCF qualification will enable you to... Learn about: Customer Service, Customer relationship... More


£300
VAT inc.
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