Communication

Course Title: Communication

Overview:

The course will benefit all carers who work with the elderly/vulnerable/children in both the care home and domiciliary
setting.

It will explain the many different forms of communication and also explore verbal and non verbal communication

Course Content:

During the course you will learn:

Why its important to adapt your style of communication to suit
the clients needs

• Tools and resources for communication
• Verbal communication
• Non verbal communication
• Use of body language
• Cultural differences
• Hearing / sight loss

We will also cover the way you can communicate with someone who has dementia, problematic behaviour and clients who may self harm.

Methods Used:

• Discussions
• Video
• Exercises
• Questioning

Venue:

• Learners Workplace
• Venue to be Agreed

Course Duration: Half a day

Certificate:

At the end of the session, learners will be issued with a Certificate of Attendance which can be referenced to the Health and Social Care NVQ's.