Communication & Information Handling in Care

Understand effective communication methods in care settings
Develop verbal, non-verbal, and written communication skills
Handle confidential information responsibly and securely
Apply data protection and record-keeping principles
Identify and overcome communication barriers
Support person-centred and respectful care delivery

The Communication & Information Handling in Care course is intended for individuals working or seeking employment in health and social care roles. It is particularly suitable for care assistants, support workers, healthcare assistants, domiciliary carers, and those working in residential or community care settings.

This course is also valuable for learners pursuing qualifications in health and social care or individuals returning to the care sector who wish to refresh their knowledge. Designed to be accessible and inclusive, it supports learners at all experience levels by building essential communication and information-handling skills required for safe, professional care practice. The course helps learners improve confidence, professionalism, and effectiveness when interacting with service users, colleagues, and other professionals.

There are no formal entry requirements for this course. It is suitable for learners aged 16 and above. A good standard of English is recommended to support effective communication and understanding of course materials. Basic numeracy and IT skills are also advised to assist with online learning and record-keeping concepts. This course is designed to be accessible while maintaining professional standards relevant to health and social care environments.

Upon successful completion of the Communication & Information Handling in Care, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This course offers flexible, self-paced online learning, allowing learners to study around work and personal commitments. Expert-designed modules focus on practical communication and information-handling skills aligned with real care settings and professional expectations.

Learners gain career-focused knowledge that supports compliance, improves care quality, and strengthens professional confidence. The course emphasises transferable skills that enhance a CV, making learners more effective and employable within the health and social care sector. Its structured, accessible approach ensures learners can apply best practices immediately within their roles.

This course is designed to be accessible to beginners and those with existing care experience. Concepts are explained clearly, with practical examples that make learning easy to follow and apply in real care settings.

The course strengthens essential communication and information-handling skills required by employers. It supports compliance, improves professional confidence, and enhances employability across health and social care roles.

The course is delivered fully online and can be completed at your own pace. Learners can access materials anytime, study from any location, and progress according to their individual schedule.