The Knowledge Academy

Communication Skills Course – Communication Training

The Knowledge Academy
In Cardiff

£1,049
+ VAT
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Important information

Typology Course
Location Cardiff (Wales)
Duration 2 Days
Start Different dates available
  • Course
  • Cardiff (Wales)
  • Duration:
    2 Days
  • Start:
    Different dates available
Description

Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments

Facilities (1)
Where and when
Starts Location
Different dates available
Cardiff
Castle Street, CF10 1SZ, Cardiff, Wales
See map
Starts Different dates available
Location
Cardiff
Castle Street, CF10 1SZ, Cardiff, Wales
See map

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Achievements for this centre

2016

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The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 4 years

What you'll learn on the course

Communications
IT
Communication Skills
Communication Training
Skills Communication
Skills and Training
Communication Training
Skills Communication
Communication Training
Skills Communication

Course programme

The Knowledge Academy Advanced Communication Skills 2 day course covers the following topics:

Introduction

During this Advanced Communication Skills course, individuals will have the opportunity to understand and enhance their body language.

Candidates will learn the six levels of assertive communications and will be able to identify different thinking styles to be more assertive.

Instructors will equip delegates with the questioning techniques to uncover needs and identify issues.

Pre-Requisites

  • There are no pre-requisites needed prior to attending this course.

Who Should Attend

  • Suitable to attend this course are individuals building and managing influential relationships.

Course Outline

  • Exploring the skills necessary for communication excellence
  • Rating your own skills and developing an improvement plan
  • Creating a relationship management strategy
  • Identifying and communicating with different styles and approaches to your own
  • Understanding and enhancing your body language
  • Maximising your listening skills and overcoming any barriers
  • Learning the six levels of assertive communication
  • Identifying different thinking styles to be more assertive
  • Managing challenging relationships under pressure
  • Using questioning techniques to uncover needs and identify issues
  • Mapping your key stakeholders
  • Personal action planning

Additional information

  • Recommended for individuals building and managing influential relationships
  • Individuals will gain an understanding on enhancing body language
  • Candidates will learn the six levels of assertive communication
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
  • Develop an understanding on the skills necessary for communication excellence
  • Courses delivered by world class training instructors in luxury venues 
  • Advanced Communication Skills course includes material and manuals
  • Book Online  or Call 01344 203999 to speak to a training advisor today

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