The Knowledge Academy

      Communication Skills Course – Communication Training

      The Knowledge Academy
      In Cardiff

      £1,049
      + VAT
      Prefer to call the centre directly?
      01344... More
      Want to speak to an Advisor about this course?

      Important information

      Typology Course
      Location Cardiff (Wales)
      Duration 2 Days
      Start Different dates available
      • Course
      • Cardiff (Wales)
      • Duration:
        2 Days
      • Start:
        Different dates available
      Description

      Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments

      Facilities (1)
      Where and when
      Starts Location
      Different dates available
      Cardiff
      Castle Street, CF10 1SZ, Cardiff, Wales
      See map
      Starts Different dates available
      Location
      Cardiff
      Castle Street, CF10 1SZ, Cardiff, Wales
      See map

      Questions & Answers

      Ask a question and other users will answer you

      Achievements for this centre

      2016

      How do you get the CUM LAUDE seal?

      All courses are up to date

      The average rating is higher than 3.7

      More than 50 reviews in the last 12 months

      This centre has featured on Emagister for 4 years

      What you'll learn on the course

      Communications
      IT
      Communication Skills
      Communication Training
      Skills Communication
      Skills and Training
      Communication Training
      Skills Communication
      Communication Training
      Skills Communication

      Course programme

      The Knowledge Academy Advanced Communication Skills 2 day course covers the following topics:

      Introduction

      During this Advanced Communication Skills course, individuals will have the opportunity to understand and enhance their body language.

      Candidates will learn the six levels of assertive communications and will be able to identify different thinking styles to be more assertive.

      Instructors will equip delegates with the questioning techniques to uncover needs and identify issues.

      Pre-Requisites

      • There are no pre-requisites needed prior to attending this course.

      Who Should Attend

      • Suitable to attend this course are individuals building and managing influential relationships.

      Course Outline

      • Exploring the skills necessary for communication excellence
      • Rating your own skills and developing an improvement plan
      • Creating a relationship management strategy
      • Identifying and communicating with different styles and approaches to your own
      • Understanding and enhancing your body language
      • Maximising your listening skills and overcoming any barriers
      • Learning the six levels of assertive communication
      • Identifying different thinking styles to be more assertive
      • Managing challenging relationships under pressure
      • Using questioning techniques to uncover needs and identify issues
      • Mapping your key stakeholders
      • Personal action planning

      Additional information

      • Recommended for individuals building and managing influential relationships
      • Individuals will gain an understanding on enhancing body language
      • Candidates will learn the six levels of assertive communication
      • GUARANTEED LOWEST PRICE IN THE INDUSTRY
      • Develop an understanding on the skills necessary for communication excellence
      • Courses delivered by world class training instructors in luxury venues 
      • Advanced Communication Skills course includes material and manuals
      • Book Online  or Call 01344 203999 to speak to a training advisor today

      Compare to choose better:
      See all