Communication At Work

If you're unsure about your English in an office environment, this is the course for you!
In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement how to handle yourself on the phone including how to deal with difficult people how to communicate through body language and how to structure business emails.
The aim of the course is to give you the confidence and skills to start applying for and getting office jobs. What Is Covered.
Lesson One: Sentence structure, subject and verb agreement, correct rules for the use of punctuation, common errors, including use of the apostrophe.

Lesson Two: Communicating effectively on the telephone, procedures for taking and receiving messages, dealing with difficult telephone calls, interpreting body language, appropriate dress code, procedures when receiving visitors, different methods of remote conferencing

Lesson Three: Writing effective emails, advantages and disadvantages of email, netiquette and email principles, setting out a business email
Who Should Study For The Pitman Training Communication At Work Course?
Anyone who is serious about embarking on a career in office work or who is already working in this field but needs to improve the quality of their communication in English. How Does This Business English Course Work?
Once you enrol on this Business English Course, you'll enjoy listening to pre-recorded lessons at our comfortable training centres. Using the audio, a workbook and a computer, you'll work through exercises at your own pace, asking our friendly on-site tutors to help you whenever you need assistance.